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What is SpryCIS?

The utility sector is experiencing profound changes, with customer expectations evolving in tandem with these developments. This transformation is driven by innovations in smart grid technology, greater mobility, and rising customer demands for improved interactions with their utility providers. A number of Customer Information Systems (CIS) are struggling to adapt to these shifting requirements, often impeded by legacy technology. Additionally, the market's consolidation of CIS vendors has limited competition, resulting in higher costs and fewer choices for utilities. SpryPoint aims to disrupt this landscape by launching the first enterprise CIS specifically crafted for cloud delivery as a service. SpryCIS is designed to tackle the distinctive challenges faced by contemporary utilities, enabling them to adjust effectively to the current environment. By offering this groundbreaking solution, utilities will finally have access to a system that is not only modern but also tailored to address their evolving needs. This shift promises to empower utilities to enhance service delivery and foster stronger relationships with their customers.

What is GridOS?

GridOS is an innovative software platform designed specifically for grid orchestration, enabling utility companies to effectively navigate the energy transition by providing sophisticated tools that simplify the challenges of a sustainable energy grid while improving reliability, resilience, and security amidst the growing integration of renewable energy sources, the rise of distributed energy resources (DER), severe weather conditions, and cyber threats. This extensive suite includes a robust array of interconnected solutions that deliver real-time analytics, optimization, and control over transmission, distribution, market dynamics, and DER ecosystems. Furthermore, the GridOS Data Fabric seamlessly integrates and contextualizes both decentralized grid information and IT/OT data through efficient metadata cataloging and federation, supporting various functionalities such as outage management, predictive analytics, grid automation, and compliance monitoring, all without the need for programming expertise. As a result, GridOS serves not only as an essential tool for utilities but also empowers them to excel in an increasingly intricate energy environment while adapting to emerging challenges.

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Integrations Supported

Accenture Digital Identity
Amazon Web Services (AWS)
Infosys Meridian
Microsoft 365
PwC Amplifier
powerconnect.ai

Integrations Supported

Accenture Digital Identity
Amazon Web Services (AWS)
Infosys Meridian
Microsoft 365
PwC Amplifier
powerconnect.ai

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SpryPoint

Date Founded

2011

Company Location

Canada

Company Website

sprypoint.com/pages/solutions/spry-cis/

Company Facts

Organization Name

GE Vernova

Date Founded

2023

Company Location

United States

Company Website

www.gevernova.com/software/products/gridos

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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