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Ratings and Reviews 0 Ratings
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What is SpryCIS?
The utility sector is experiencing profound changes, with customer expectations evolving in tandem with these developments. This transformation is driven by innovations in smart grid technology, greater mobility, and rising customer demands for improved interactions with their utility providers. A number of Customer Information Systems (CIS) are struggling to adapt to these shifting requirements, often impeded by legacy technology. Additionally, the market's consolidation of CIS vendors has limited competition, resulting in higher costs and fewer choices for utilities. SpryPoint aims to disrupt this landscape by launching the first enterprise CIS specifically crafted for cloud delivery as a service. SpryCIS is designed to tackle the distinctive challenges faced by contemporary utilities, enabling them to adjust effectively to the current environment. By offering this groundbreaking solution, utilities will finally have access to a system that is not only modern but also tailored to address their evolving needs. This shift promises to empower utilities to enhance service delivery and foster stronger relationships with their customers.
What is Mobile HeatGrid?
Globema’s Mobile HeatGrid is a pioneering mobile-oriented solution that transforms the management of heating networks by automating the task creation process for field technicians, improving planning effectiveness, and enabling real-time monitoring of job progress. This innovative system integrates a dispatcher’s platform, a mobile application for technicians, and a GIS framework, creating a unified environment for effectively managing field operations. By generating tasks automatically and collecting data on-site, it provides timely updates as work advances, thereby shifting traditional methods into a seamless digital workflow. Specifically designed for district heating providers, Mobile HeatGrid leverages GIS mapping, enabling dispatchers to assign and oversee tasks using precise geospatial information, while technicians receive clear, step-by-step instructions on their devices. Additionally, it promotes complete digitization of heating network assessments, field inspections, and maintenance tasks, which greatly reduces manual data entry and encourages real-time collaboration among team members. This holistic strategy not only enhances operational efficiency but also elevates the standard of service delivered to clients, ensuring a more responsive and effective heating network management system. Ultimately, the Mobile HeatGrid empowers organizations to meet the evolving demands of the industry while maintaining a high level of customer satisfaction.
Media
No images available
Integrations Supported
powerconnect.ai
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SpryPoint
Date Founded
2011
Company Location
Canada
Company Website
sprypoint.com/pages/solutions/spry-cis/
Company Facts
Organization Name
Globema
Date Founded
1997
Company Location
Poland
Company Website
www.globema.com/portfolio/mobile-heatgrid/
Categories and Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management