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What is SpryCIS?

The utility sector is experiencing profound changes, with customer expectations evolving in tandem with these developments. This transformation is driven by innovations in smart grid technology, greater mobility, and rising customer demands for improved interactions with their utility providers. A number of Customer Information Systems (CIS) are struggling to adapt to these shifting requirements, often impeded by legacy technology. Additionally, the market's consolidation of CIS vendors has limited competition, resulting in higher costs and fewer choices for utilities. SpryPoint aims to disrupt this landscape by launching the first enterprise CIS specifically crafted for cloud delivery as a service. SpryCIS is designed to tackle the distinctive challenges faced by contemporary utilities, enabling them to adjust effectively to the current environment. By offering this groundbreaking solution, utilities will finally have access to a system that is not only modern but also tailored to address their evolving needs. This shift promises to empower utilities to enhance service delivery and foster stronger relationships with their customers.

What is Oracle Utilities Network Management?

Manage and regulate every aspect of your energy system, including everything from distribution channels to devices situated at the customer's grid edge. Work alongside Oracle to improve reliability and performance in your area, particularly during peak demand periods. Create a centralized hub for the oversight and management of diverse energy networks, which can support the growing number of devices at the grid edge. Expand visibility to incorporate distributed energy resources (DERs) owned by customers at the grid's edge. Boost your network's overall efficiency while reducing disruptions and safety hazards that can arise from the variable nature of renewable energy production. Speed up the restoration of power outages by smoothly integrating emergency response and mutual-aid teams while ensuring that customers receive timely and precise information. Enable communication between network devices via an operational technology message bus (OTMB), providing real-time integration that is secure, dependable, scalable, and cost-effective. Meet the real-time reporting and control requirements set forth by all North American Independent System Operators (ISOs) and Regional Transmission Organizations (RTOs). By undertaking these initiatives, you will not only future-proof your energy management approach but also position your organization to adapt to the changing demands of the industry. Embracing innovation in energy management will be crucial for navigating the complexities of tomorrow’s energy landscape.

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Media

Integrations Supported

Flywire
powerconnect.ai

Integrations Supported

Flywire
powerconnect.ai

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SpryPoint

Date Founded

2011

Company Location

Canada

Company Website

sprypoint.com/pages/solutions/spry-cis/

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/industries/utilities/network-management-system/

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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