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What is Square Online?

Effortlessly enhance your sales potential by utilizing a free online store that allows you to sell products quickly while also managing order shipments to your customers. No matter the type of business you operate, you can offer convenient services such as curbside pickup and local delivery, while also tapping into social media platforms like Instagram and Facebook to connect with your audience. Get started without any upfront costs, as you'll only incur a fee of 2.9% plus 30¢ for each completed sale. For those seeking more advanced features, an upgraded paid plan is available. The process of setting up and launching your online store is remarkably easy, thanks to our user-friendly site builder that requires no coding skills, ensuring your website operates seamlessly across all devices. By quickly establishing your online retail footprint, you can begin selling your products in no time. If your business is in the food sector, you have the option to create a dedicated restaurant website that accommodates online orders alongside curbside pickup or delivery. Furthermore, for businesses offering remote services, online appointment scheduling can be implemented, as well as options for donations or membership payments. Regardless of your business's specific needs, transitioning to an online platform is straightforward and effective. The integration of the Square Online Store with Square Point of Sale makes the setup process even simpler, allowing you to manage both online and offline sales with ease. This powerful alliance streamlines your operations, enabling you to focus on what truly matters—growing your business. In today's digital landscape, having an online presence is not just beneficial, but essential for success.

What is IBM Sterling Store Engagement?

To efficiently oversee your inventory along with customer and order details, a real-time dashboard that is easy to use and accessible from both sales counters and mobile devices is essential. Tools designed for this purpose not only assist in making recommendations for cross-selling and upselling but also optimize inventory management processes and task coordination, while providing flexible fulfillment options such as curbside pickup, in-store retrieval, and delivery from the store, in addition to managing returns across multiple channels. The IBM Sterling Store Engagement platform equips your staff with the means to offer seamless omnichannel services that encompass fulfillment, inventory management, task oversight, and customer assistance. By enhancing the shopping experience through personalized recommendations, you can stimulate customers to make extra purchases. Moreover, acquiring accurate data on inventory locations and streamlining the picking, packing, and shipping or collection processes is crucial. You also have the ability to monitor and manage employee tasks effectively, allowing for a smooth in-store purchasing and checkout experience that reduces customer wait times. This all-encompassing strategy not only improves operational effectiveness but also leads to a marked increase in customer satisfaction, creating a win-win situation for both the business and its clientele. Ultimately, investing in these systems can transform the retail experience into one that is both efficient and enjoyable for customers.

Media

Media

Integrations Supported

Arka
Facebook
Flonomics
Instagram
Link My Books
My Lead Fox
Next-Cart
OTO
Paloma
Printful
ReturnPro
Rutter
Shippo
SimpleTix
Square POS
Square Payments
Store Leads
TaxiCaller
Thrive by Shopventory

Integrations Supported

Arka
Facebook
Flonomics
Instagram
Link My Books
My Lead Fox
Next-Cart
OTO
Paloma
Printful
ReturnPro
Rutter
Shippo
SimpleTix
Square POS
Square Payments
Store Leads
TaxiCaller
Thrive by Shopventory

API Availability

Has API

API Availability

Has API

Pricing Information

$12 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Block

Date Founded

2009

Company Location

United States

Company Website

squareup.com/us/en/online-store

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/store-engagement

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Website Builder

Auto Update
Content Import / Export
Drag & Drop
Invoices
Landing Pages / Web Forms
Newsletter Management
Online Booking
Online Store Builder
Pre-built Templates
Real Time Editing
SEO
Survey Builder
White Label

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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