Squaretalk Reviews & Ratings

Squaretalk

4.8 out of 5 stars
Company Website for Squaretalk

Ratings and Reviews 314 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Squaretalk?

Squaretalk is an all-in-one contact center solution built specifically for modern sales teams. This powerful software improves how businesses of all sizes connect with prospects and customers, convert opportunities, and grow. Advanced features like VoIP, WhatsApp Business messaging, SMS, Email, and AI automation help you shorten sales cycles and elevate outreach without adding more complexity or increasing costs. Squaretalk’s platform provides omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, enterprise-grade security, and affordable scalability. Internal chat functionality facilitates real-time collaboration, enabling faster synchronization, more effective mentoring, smoother escalations, and a unified environment for both internal and customer communications. We provide phone numbers in 150+ popular and niche destinations, so your businesses can easily establish and maintain a local presence, build trust, and expand globally. Discover how Squaretalk’s cloud contact center platform can enhance your team’s performance, connection rates, and success today.

What is Clienk?

Clienk is a multichannel communication platform that facilitates effective interaction between businesses and their customers. This platform offers a range of services, including online conversion tools, email, telephony, web chat, proactive chat, social media engagement, and web self-service options. By consolidating these features into a single web application, Clienk enhances customer satisfaction, boosts sales, and fosters trust in your brand. In a landscape where managers are expected to excel despite having fewer resources, meeting the demands of today's consumers who expect high-quality service can be challenging. Clienk addresses this issue by equipping your team to operate more productively. With our comprehensive application, you can seamlessly manage multiple customer contact points, such as chat, Facebook, WeChat, and WhatsApp, all in one place. Additionally, utilizing chat effectively allows you to connect with potential customers right when they are looking for assistance, creating opportunities to convert interest into sales. By streamlining communication, Clienk empowers your team to deliver exceptional service and enhances overall business performance.

Media

Media

Integrations Supported

Salesforce
WhatsApp
Freshdesk
Freshsales
HubSpot CRM
Pipedrive
Zendesk
Zoho CRM
Zoho Desk
monday AI work platform

Integrations Supported

Salesforce
WhatsApp
ChatGPT
ChatGPT Plus
ChatGPT Pro
ERNIE Bot
Facebook Messenger
Kakao Pay
Magento
Telegram
Tencent Cloud
Wit.ai

API Availability

Has API

API Availability

Has API

Pricing Information

$15/month/user

Pricing Information

$25 per month

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
Android
iPhone
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Squaretalk

Date Founded

2010

Company Location

Israel

Company Website

squaretalk.com

Company Facts

Organization Name

Clienk

Date Founded

2003

Company Location

Hong Kong

Company Website

www.clienk.com

Categories and Features

AI Voice Agents

Not specified

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FTC Compliance
Lead Management

Sales Dialers

Not specified

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Softphone

Call Logging
Call Recording
Call Transfer
Caller Identification
Contact Management

Virtual Phone Number

Not specified

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Database
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service

Alerts / Escalation
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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