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What is Squid Alerts?

Squid Alerts employs on-call schedules along with escalation protocols to facilitate the proper delivery of alerts to the designated personnel through various channels such as SMS, voice calls, email, and push notifications. Notifications from different systems come through multiple avenues, including email, API integrations, and voicemail. Both managers and team members can be part of the notification system, which also features flood protection, shared phone numbers for streamlined routing to on-call staff, and various other integrations. Team leaders have the authority to set criteria for alert routing and define escalation pathways for notifications. When an alert is received, the established routing criteria determine whether it should trigger an incident, be forwarded, or be ignored entirely. The escalation pathways specify who will be notified, the methods of notification, and the timing involved. On-call calendars can be customized to accommodate both primary and backup on-call personnel, ensuring a comprehensive coverage plan. We offer options for either automated management of your on-call duties or assistance in crafting tailored schedules to fit your needs. Additionally, reminders can be sent if you neglect to update your on-call calendar, helping to guarantee that important changes are not overlooked. This all-encompassing strategy not only streamlines alert management but also significantly improves the responsiveness of your team, making it easier to handle incidents effectively.

What is AlertKick?

AlertKick provides a comprehensive solution for server security and uptime monitoring by merging these essential functions into one platform. By leveraging a lightweight eBPF agent designed for Linux systems, it effectively detects intrusions, file alterations, rootkits, and SSH activities, including notifications for logins, automatic blocking of failed attempts, and maintenance locks, all while aligning its detection methods with the MITRE ATT&CK framework and offering AI-driven triage that produces a detailed assessment for each alert generated. Furthermore, external monitors are employed to assess HTTP, TCP, and DNS from an outside perspective, incorporating response time thresholds, checks for SSL certificate expirations, and domain expiration data derived from live registry RDAP information. In addition, heartbeat monitors actively watch for unreported failures in cron jobs and backup processes, complemented by public status pages that keep users informed of the system's health. Alerts are systematically managed through established escalation policies and on-call schedules, ensuring timely communication with users via multiple channels such as email, Slack, Telegram, WhatsApp, SMS, and phone calls. Each server modification is carefully recorded and tied to compliance requirements, facilitating the generation of PCI DSS and SOX reports that are accessible to Business plan users. The setup process is made incredibly simple, requiring just a single command per server, and the free plan includes 10 uptime monitors and heartbeat checks without the need for a credit card, allowing for commercial utilization. This robust array of features positions AlertKick as a highly adaptable tool, essential for safeguarding server performance and integrity across various operational environments. Moreover, the continuous updates and support provided ensure users can confidently rely on the service for their server management needs.

Media

Media

No images available

Integrations Supported

LogicMonitor
New Relic
Site24x7
Slack
Splunk AppDynamics

Integrations Supported

LogicMonitor
New Relic
Site24x7
Slack
Splunk AppDynamics

API Availability

Has API

API Availability

Has API

Pricing Information

$72 per Month
Billed annually
Free Version
Free Trial Offered?

Pricing Information

Free plan; paid from £39/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Squid Alerts

Date Founded

2017

Company Location

United States

Company Website

www.squidalerts.com

Company Facts

Organization Name

AlertKick

Company Location

United Kingdom

Company Website

www.alertkick.com

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Categories and Features

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