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What is StackHX HR?

StackHX, developed by TrueBays, is a cloud-based HR software tailored to enhance human resource management for organizations of various sizes. This comprehensive platform offers a wide range of functionalities for managing employee data, tracking attendance, overseeing payroll, conducting performance evaluations, and streamlining recruitment processes, all within a single cohesive system. With features like employee self-service options, automated workflows, and valuable analytics, StackHX aims to simplify HR tasks, increase efficiency, and enrich the overall employee experience. Its user-friendly design and flexible architecture make it an excellent choice for modern HR teams looking to optimize their workflows. Furthermore, StackHX empowers organizations to navigate the intricacies of human resources with confidence and efficiency, ensuring that HR professionals can focus on strategic initiatives rather than administrative burdens. Ultimately, this innovative solution stands out as a vital tool in the evolving landscape of human resource management.

What is Alorica?

Alorica Digital Platforms offers an extensive selection of cloud-centric customer experience solutions that seamlessly combine innovative AI-driven automation with human support, guaranteeing a scalable, secure, and high-performance digital service experience. This platform allows for engagement across various channels, including voice, chat, and email, through a powerful Contact Center as a Service (CCaaS) structure, which enables a smooth migration to cloud-based contact centers while incorporating intelligent routing, self-service automation, and analytics-driven optimization. Among its key features are multilingual conversational AI capabilities, including real-time voice translation and natural language chat, as well as automated self-service options, speech and text analytics, and AI-augmented agent support aimed at reducing average handling times, improving response quality, and delivering consistently personalized interactions across all channels. In addition to these capabilities, the fusion of these sophisticated technologies not only boosts operational efficiency but also significantly elevates customer satisfaction by ensuring users receive prompt and pertinent assistance. Ultimately, Alorica's commitment to enhancing the customer service experience establishes it as a leader in the digital customer service landscape.

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Integrations Supported

Alorica ReVoLT

Integrations Supported

Alorica ReVoLT

API Availability

Has API

API Availability

Has API

Pricing Information

AED 8000 One time cost
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TrueBays IT Software Trading LLC

Date Founded

2017

Company Location

United Arab Emirates

Company Website

truebays.com

Company Facts

Organization Name

Alorica

Date Founded

1999

Company Location

United States

Company Website

www.alorica.com/digital-platforms

Categories and Features

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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