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What is Starred?

Boost customer retention, strengthen client loyalty, and witness a rise in return on investment with Starred, a cutting-edge feedback software platform. By prioritizing the viewpoints of respondents, Starred effectively enhances response rates. Users gain access to timely, actionable insights that are organized based on client segments, facilitating more strategic decision-making and execution. This method cultivates deeper connections with clients, ultimately contributing to sustainable business growth. Moreover, the insights provided empower organizations to adapt and thrive in a competitive marketplace.

What is CustomerGauge?

CustomerGauge empowers B2B companies to harness customer insights and behaviors, facilitating the alignment of business strategies while enhancing account retention rates. Additionally, it drives revenue growth by enabling effective up-sells and cross-sells. The CustomerGauge Account Experience™ platform enables businesses to track account engagement and gather valuable feedback from important stakeholders. It features the ability to segment real-time data into personalized dashboards and correlate feedback with alterations in NPS scores and overall revenue. With the use of custom and native integrations, users can monitor engagement levels, including the frequency with which key stakeholders respond to surveys, submit support requests, and interact with marketing communications. Furthermore, the CustomerGauge Account Expert™ platform allows users to establish KPI targets, effectively closing the feedback loop, pinpointing accounts that are at a higher risk of churn, and predicting the potential revenue impact resulting from changes in NPS scores. This comprehensive approach ensures that businesses can proactively manage their customer relationships and drive sustainable growth. Don’t miss out—schedule a demo today to see how CustomerGauge can transform your business strategy.

Media

Media

Integrations Supported

Stackreaction
Wufoo
Axis LMS
Bullhorn Connexys
Carerix
Desktop.com
Freshdesk
Greenhouse
HubSpot Customer Platform
Kapiche
NetSuite
Oracle CPQ
Pipedrive
Recruitee
Salesforce
Storable Newbook
Sugar Sell
Wonderflow
Zapier
Zendesk

Integrations Supported

Stackreaction
Wufoo
Axis LMS
Bullhorn Connexys
Carerix
Desktop.com
Freshdesk
Greenhouse
HubSpot Customer Platform
Kapiche
NetSuite
Oracle CPQ
Pipedrive
Recruitee
Salesforce
Storable Newbook
Sugar Sell
Wonderflow
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$329.00/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Starred

Date Founded

2012

Company Location

Netherlands

Company Website

www.starred.com

Company Facts

Organization Name

CustomerGauge

Date Founded

2007

Company Location

Netherlands

Company Website

customergauge.com

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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