Opsgenie Reviews & Ratings

Opsgenie

4.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 6 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

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What is Statuspage?

Minimize the volume of support requests during an incident by proactively communicating with your customers. Utilize Statuspage to manage your subscribers effortlessly and distribute consistent messages across multiple platforms, such as email, SMS, and in-app alerts. You can customize which elements of your service are displayed on your page and take advantage of over 150 third-party integrations to showcase the status of critical tools your service relies on, including Stripe, Mailgun, Shopify, and PagerDuty. Statuspage is designed to integrate smoothly with your preferred monitoring, alerting, chat, and help desk solutions, ensuring a swift response every time. Streamline incident communication by employing pre-crafted templates and effective integrations with your existing incident management systems, which allows you to quickly update users. Moreover, enhance the utility of your page as a marketing tool through Uptime Showcase, which allows you to share historical uptime statistics with both current and potential customers, fostering trust and credibility. This approach not only enhances communication during incidents but also elevates the perception of your service as dependable and transparent, ultimately contributing to a stronger customer relationship. By emphasizing reliability in your communications, you create a supportive environment that can mitigate customer concerns during challenging times.

What is Opsgenie?

Stay alert and proactive when handling incidents in Development and Operations. Quickly notify the relevant team members, reduce response time, and avoid alert fatigue. Opsgenie acts as a modern incident management tool, ensuring that critical incidents are addressed without delay and that designated team members take the appropriate actions promptly. The platform gathers alerts from your monitoring systems and custom applications, sorting each notification by its relevance and urgency. On-call schedules are set up to make sure that the right personnel receive alerts through various communication channels such as phone calls, emails, SMS, and mobile push notifications. If an alert is not acknowledged, Opsgenie automatically escalates the issue, guaranteeing that it receives the attention and response it requires. Take advantage of a free trial to test its features. By implementing Opsgenie, teams can significantly improve their incident response processes and create a more streamlined operational environment, ultimately leading to better service delivery and user satisfaction.

Media

Media

Integrations Supported

AccessOwl
AuthPoint
BI Book
Coralogix
FireHydrant
IsDown
Jira Service Management
Matia
New Relic
Pagerly
Rootly
Slack
SolarWinds Pingdom
Uptime.com
Zendesk
Zulip

Integrations Supported

AccessOwl
AuthPoint
BI Book
Coralogix
FireHydrant
IsDown
Jira Service Management
Matia
New Relic
Pagerly
Rootly
Slack
SolarWinds Pingdom
Uptime.com
Zendesk
Zulip
ConnectWise PSA
Dynatrace
OpsLevel
Thundra

API Availability

Has API

API Availability

Pricing Information

$29 per month
Free Trial Offered?

Pricing Information

$9 per user per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Atlassian

Company Location

United States

Company Website

www.statuspage.io

Company Facts

Organization Name

Atlassian

Date Founded

2002

Company Location

Australia

Company Website

www.opsgenie.com

Categories and Features

Incident Management

Incident Reporting

Categories and Features

Application Performance Monitoring (APM)

Root-Cause Diagnosis
Server Performance

DevOps

Dashboard
KPIs
Prioritization

Incident Management

Audit Trail
Corrective Actions (CAPA)
Incident Reporting

IT Management

Event Logs

ITSM

Asset Tracking
Contract/License Management
Incident Management
Project Management
Release & Deployment Management

Log Management

Audit Trails
Event Logs
Remediation

Network Monitoring

Real Time Analytics
SLA Monitoring
Uptime Monitoring

Website Monitoring

Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

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