Steer Health vs. Artera

Steer Health uniquely serves as the only platform that manages the complete spectrum of patient experiences, starting from their initial acquisition and extending to long-term loyalty. It provides customized communication tailored to individual patient needs, all the while optimizing your operational workflow. Every patient interaction is crafted to deliver a warm, personalized experience, ensuring comfort around the clock. You can effortlessly merge marketing initiatives, growth strategies, accessibility, operational efficiency, clinical care, and financial systems to effectively draw in, assist, and retain your patient base. Utilizing always-on conversational AI, which includes features like voice recognition, chatbots, smart triages, referral automation, and synchronized workflows across emergency, outpatient, and hospital environments, you can boost your bookings by two to three times. Steer significantly reduces the workload for your team by assuming critical responsibilities for your practice. Our AI-powered platform not only improves patient experiences but also automates routine tasks such as eligibility checks, referrals, payment processing, and intake procedures. With integrated shared inboxes, collaboration becomes hassle-free, enabling seamless teamwork even for remote staff members. This holistic strategy not only enhances operational efficiency but also cultivates a more engaged and connected patient community, ultimately leading to better health outcomes. By integrating every aspect of patient care, Steer Health ensures that each experience is not only efficient but also meaningful.

Healthcare organizations use Artera to deploy voice AI agents that manage routine patient conversations, from appointment scheduling and intake to referral management, payments, and care gap outreach, reducing administrative burden while improving patient access. The platform, Artera Harmony, connects fragmented communication into coordinated patient engagement across text, phone, email, and voice AI, with deep EHR integrations that automate the right message at the right time. AI Service Squads work directly with provider teams to design custom solutions around each practice's unique operational needs. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. Key capabilities include AI-powered Smart Inbox, which consolidates all patient conversations in one place, surfacing high-priority messages so staff focus where it matters most. Automated workflows support complex care journeys, from appointment reminders and care gap closure to post-visit follow-ups and intake preparation, without requiring staff intervention. Built-in reporting tools provide real-time visibility into patient engagement rates, message volume, response times, and no-show recovery revenue. Artera's voice AI agents are purpose-built for healthcare, handling routine conversations that consume staff time so teams can focus on patients who need a human touch. AI Service Squads, dedicated teams of Artera's AI builders, collaborate directly with each practice to design, implement, and support custom AI solutions around their workflows and EHR environment. Security is foundational: SOC 2 Type 2, HITRUST certified, HIPAA compliant, and FedRAMP Class D Certified (FedRAMP High). Identifiable patient data is never used to train AI models. 2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Healthcare-Native Experience | FedRAMP Class D Certification | 200M+ Patients | 1,000+ Healthcare Providers