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What is Steer Health?

Steer Health uniquely serves as the only platform that manages the complete spectrum of patient experiences, starting from their initial acquisition and extending to long-term loyalty. It provides customized communication tailored to individual patient needs, all the while optimizing your operational workflow. Every patient interaction is crafted to deliver a warm, personalized experience, ensuring comfort around the clock. You can effortlessly merge marketing initiatives, growth strategies, accessibility, operational efficiency, clinical care, and financial systems to effectively draw in, assist, and retain your patient base. Utilizing always-on conversational AI, which includes features like voice recognition, chatbots, smart triages, referral automation, and synchronized workflows across emergency, outpatient, and hospital environments, you can boost your bookings by two to three times. Steer significantly reduces the workload for your team by assuming critical responsibilities for your practice. Our AI-powered platform not only improves patient experiences but also automates routine tasks such as eligibility checks, referrals, payment processing, and intake procedures. With integrated shared inboxes, collaboration becomes hassle-free, enabling seamless teamwork even for remote staff members. This holistic strategy not only enhances operational efficiency but also cultivates a more engaged and connected patient community, ultimately leading to better health outcomes. By integrating every aspect of patient care, Steer Health ensures that each experience is not only efficient but also meaningful.

What is Luma Health?

Luma Health was established with the vision that the healthcare system should be more efficient and beneficial for every patient. The Patient Success Platformâ„¢ developed by Luma aims to integrate patient engagement efforts, ensuring that individuals remain connected to their healthcare providers throughout their entire medical experience, encompassing access, operations, clinical aspects, and financial considerations. This seamless integration is enhanced by Luma Bedrockâ„¢, which utilizes data-driven best practices derived from over 700 million data points collected from more than 80 million patient engagements. Currently, Luma caters to over 600 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, effectively managing the care pathways of more than 50 million patients. As a result, Luma Health plays a crucial role in transforming how patients interact with and navigate the healthcare landscape.

Media

Media

Integrations Supported

Integrations Supported

CareCloud
Intergy EHR
MEDITECH Expanse
NextGen Healthcare EHR
Nextech
Oracle Health Ambulatory EHR
WebPT
athenaClinicals
eClinicalWorks

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Steer Health

Company Location

United States

Company Website

steerhealth.io

Company Facts

Organization Name

Luma Health

Date Founded

2015

Company Location

United States

Company Website

www.lumahealth.io

Categories and Features

Ambulatory

Not specified

Patient Engagement

Not specified

Patient Experience

Not specified

Reputation Management

Not specified

Telemedicine

Not specified

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Recurring Appointments

Medical Scheduling

Appointment Management
Drag & Drop
Multi-Location
No-Show Tracking
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Progress Tracking
Self Management

Patient Intake

Not specified

Patient Scheduling

Analytics/Reporting
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Reminders
SMS Messaging

Queue Management

Not specified

Telemedicine

Not specified

Vaccine Management

Not specified

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