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What is Stefanini?

The work environment is changing rapidly, leading to new user expectations. Our Workplace and Infrastructure Support Services are specifically crafted to guarantee that your contemporary workspaces and vital devices operate smoothly for your organization. By incorporating advanced technologies such as cognitive intelligence, automation, and analytics, Stefanini aims to transform your digital workplace and significantly improve the user experience. As technology continues to alter workplace dynamics, are you ready to evolve? While many managed workplace service providers promise improved quality and increased productivity, Stefanini goes beyond these claims. Our comprehensive and customized solutions open up new avenues for boosting user satisfaction, driving productivity, and fostering innovation. With our workplace solutions implemented, achieving success in today’s digital landscape is well within your grasp. Stefanini not only focuses on cutting costs and enhancing operational efficiency but also prioritizes customer service by harmonizing people, processes, and technology. Furthermore, we are dedicated to reinforcing your IT infrastructure, ensuring it is efficient today while remaining adaptable for future requirements. In this fast-changing landscape, it is essential to stay ahead and embrace change proactively. By partnering with us, you can confidently navigate the complexities of the digital age.

What is BMC Helix Digital Workplace?

Interact with adaptable channels crafted to elevate your overall experience significantly. No matter which channel you choose, advanced knowledge integration guarantees that you can swiftly obtain information, thereby promoting both productivity and job satisfaction. Modern employees now expect to use cutting-edge tools that allow them to carry out their responsibilities from anywhere, at any time, and on any device. With BMC Helix Digital Workplace, users can explore multiple channels to gather information, request services, and resolve issues seamlessly. The cognitive virtual agent, which is fully integrated and supportive, offers a personalized and insightful experience for users. Furthermore, the BMC Helix Virtual Agent understands inquiries in your preferred natural language, making interactions more user-friendly and intuitive. This enhanced level of comprehension not only streamlines workflows but also contributes to a more efficient and effective workplace environment. As a result, organizations can foster a culture of collaboration and innovation, ultimately driving better outcomes for both employees and the company.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Azure
Microsoft Exchange
Microsoft SharePoint

Integrations Supported

BMC Helix Enterprise Service Management
BMC Helix Operations Management
BMC HelixGPT
Swish.ai

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Stefanini

Company Location

Brazil

Company Website

stefanini.com/en/solutions/workplace-and-infrastructure

Company Facts

Organization Name

BMC Helix

Date Founded

2025

Company Location

United States

Company Website

www.helixops.ai/products/bmc-helix-digital-workplace.html

Categories and Features

Digital Workplace

Not specified

Categories and Features

Digital Workplace

Chat / Messaging
Knowledge Management

Virtual Workspace

Not specified

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