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What is StepsKit?

StepsKit is a comprehensive AI-powered no-code onboarding and feature adoption platform built to help SaaS companies guide users through products with interactive in-app experiences, contextual support, and personalized onboarding flows. The platform transforms software applications into self-guided learning environments by enabling teams to create product tours, feature announcements, walkthroughs, onboarding sequences, and support guides without requiring engineering handoffs or complex implementation processes. AI-powered tour generation allows users to describe product workflows or user journeys in plain language and automatically generate editable onboarding experiences with suggested steps, layouts, and content. StepsKit helps businesses improve activation and retention by delivering contextual onboarding experiences at critical moments within the application rather than relying on external documentation, emails, or static help centers that users often ignore. The platform includes a visual no-code builder that allows teams to create tours, hints, popovers, onboarding checklists, and feature highlights directly from the dashboard without browser extensions or custom development. Smart targeting tools allow organizations to personalize onboarding and support experiences based on user roles, subscription plans, URLs, account attributes, and behavioral conditions so users only see the most relevant content. Persistent in-app hints and contextual guidance reduce support workloads by helping users resolve common “how do I” questions independently before submitting support tickets. Feature adoption tools allow product and customer success teams to announce updates directly inside the application interface, helping users discover and engage with newly released functionality more effectively.

What is Appcues?

Transform your offerings into a dynamic catalyst for growth. Create seamless, product-focused experiences that align with user expectations and desires. With Appcues, you can expedite your business's growth trajectory, as exceptional user experiences lead to faster and more profitable advancements. This vision is the foundation of our Product-Led Growth Platform, which streamlines the delivery of outstanding user experiences at scale while centering your organization around the product as its primary growth engine. From the initial assessment to fostering devoted advocates, Appcues equips businesses to design product interactions that enhance customer satisfaction and facilitate scalable growth. Captivate your audience with personalized onboarding experiences that make a lasting impression. Prioritize an extraordinary first interaction by engaging and activating users through delightful, educational, and supportive pathways that help them find value quickly. Boost feature engagement and increase adoption rates by deploying timely, contextual prompts and guided walkthroughs that ensure users remain informed and empowered. Additionally, by honing in on these essential aspects, you elevate your product from merely a tool to a compelling solution that resonates with users, ultimately fostering both satisfaction and lasting loyalty. Your commitment to user experience will not only differentiate your brand but also create a community of enthusiastic advocates who actively promote your product.

Media

No images available

Media

Integrations Supported

Amplitude
Causal
Customer.io
Google Analytics
HelpHub
HubSpot CRM
HubSpot Customer Platform
Intercom
Ketch
Klaviyo
Localytics
Mailchimp
Mixpanel
Quest
Segment
Slack
Stackreaction
Woopra
Zapier
journy.io

Integrations Supported

Amplitude
Causal
Customer.io
Google Analytics
HelpHub
HubSpot CRM
HubSpot Customer Platform
Intercom
Ketch
Klaviyo
Localytics
Mailchimp
Mixpanel
Quest
Segment
Slack
Stackreaction
Woopra
Zapier
journy.io

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$249 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Crown Road Software

Company Website

www.stepskit.com

Company Facts

Organization Name

Appcues

Date Founded

2013

Company Location

United States

Company Website

appcues.com

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

NPS

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

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