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What is StepsKit?

StepsKit is a comprehensive AI-powered no-code onboarding and feature adoption platform built to help SaaS companies guide users through products with interactive in-app experiences, contextual support, and personalized onboarding flows. The platform transforms software applications into self-guided learning environments by enabling teams to create product tours, feature announcements, walkthroughs, onboarding sequences, and support guides without requiring engineering handoffs or complex implementation processes. AI-powered tour generation allows users to describe product workflows or user journeys in plain language and automatically generate editable onboarding experiences with suggested steps, layouts, and content. StepsKit helps businesses improve activation and retention by delivering contextual onboarding experiences at critical moments within the application rather than relying on external documentation, emails, or static help centers that users often ignore. The platform includes a visual no-code builder that allows teams to create tours, hints, popovers, onboarding checklists, and feature highlights directly from the dashboard without browser extensions or custom development. Smart targeting tools allow organizations to personalize onboarding and support experiences based on user roles, subscription plans, URLs, account attributes, and behavioral conditions so users only see the most relevant content. Persistent in-app hints and contextual guidance reduce support workloads by helping users resolve common “how do I” questions independently before submitting support tickets. Feature adoption tools allow product and customer success teams to announce updates directly inside the application interface, helping users discover and engage with newly released functionality more effectively.

What is Compass?

Compass is a cutting-edge platform designed to streamline digital adoption and provide user guidance, helping organizations effectively maneuver through complex software systems with the aid of AI-powered assistance, interactive walkthroughs, and a structured repository of knowledge resources. This innovative tool enables businesses to craft comprehensive application walkthroughs that simplify complicated processes, guiding users through tasks effortlessly within digital platforms, thereby encouraging consistent execution and reducing errors. Tailored to meet diverse requirements such as onboarding, training, and operational workflows, these personalized walkthroughs allow users to quickly become proficient in navigating enterprise software without relying on extensive manual instructions. Furthermore, Compass supports the development of centralized knowledge hubs that compile articles, documentation, and user manuals, granting both employees and customers the ability to access essential self-service support at any time. By promoting a more intuitive learning environment, Compass not only boosts user satisfaction but also significantly increases productivity across organizations. Ultimately, the platform stands as a vital resource for businesses striving to optimize their software interactions and empower their teams.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$120 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Crown Road Software

Company Website

www.stepskit.com

Company Facts

Organization Name

Compass

Company Location

United States

Company Website

icompass.io

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

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