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What is StepsKit?

StepsKit is a comprehensive AI-powered no-code onboarding and feature adoption platform built to help SaaS companies guide users through products with interactive in-app experiences, contextual support, and personalized onboarding flows. The platform transforms software applications into self-guided learning environments by enabling teams to create product tours, feature announcements, walkthroughs, onboarding sequences, and support guides without requiring engineering handoffs or complex implementation processes. AI-powered tour generation allows users to describe product workflows or user journeys in plain language and automatically generate editable onboarding experiences with suggested steps, layouts, and content. StepsKit helps businesses improve activation and retention by delivering contextual onboarding experiences at critical moments within the application rather than relying on external documentation, emails, or static help centers that users often ignore. The platform includes a visual no-code builder that allows teams to create tours, hints, popovers, onboarding checklists, and feature highlights directly from the dashboard without browser extensions or custom development. Smart targeting tools allow organizations to personalize onboarding and support experiences based on user roles, subscription plans, URLs, account attributes, and behavioral conditions so users only see the most relevant content. Persistent in-app hints and contextual guidance reduce support workloads by helping users resolve common “how do I” questions independently before submitting support tickets. Feature adoption tools allow product and customer success teams to announce updates directly inside the application interface, helping users discover and engage with newly released functionality more effectively.

What is Eyelet?

Eyelet provides a swift and intuitive solution for creating effective product tours, surveys, and in-app notifications without requiring any coding expertise. This no-code platform significantly boosts user engagement by enabling the development of visually appealing onboarding tutorials that accelerate user activation. It also allows you to showcase new features through in-app notifications and engaging hotspots, ensuring a smooth onboarding experience. By simplifying complex onboarding tasks into digestible steps, you can greatly enhance user satisfaction and retention rates. Moreover, employees can take advantage of on-screen tutorials that assist them in navigating and utilizing various software effectively. In addition, Eyelet plays a crucial role in transforming trial users into paying customers by offering interactive guides that walk new users through important initial actions. This simplification of the onboarding process not only reduces the time it takes for users to appreciate your product’s value but also fosters a deeper understanding of its features. Eyelet further optimizes the feedback collection process, enabling you to assess user sentiment through NPS surveys or customized bots tailored to your specific needs, which supports data-driven improvements for your product. Finally, it alleviates customer concerns by providing contextual product guides that deliver timely support whenever needed, ensuring a more satisfying user experience.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Crown Road Software

Company Website

www.stepskit.com

Company Facts

Organization Name

Eyelet

Company Location

Romania

Company Website

eyelet.io

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

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