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What is IBM Sterling Configure, Price, Quote (CPQ)?

IBM Sterling CPQ transforms and optimizes the configuration, pricing, and quoting processes for complex products and services, making them more efficient. This innovative platform improves the purchasing experience for customers by enabling transactions across all preferred sales channels. With its user-friendly interface, IBM Sterling CPQ aids eCommerce shoppers, sales agents, call center representatives, and partners in selecting the right products while ensuring accurate pricing. It also enables businesses to provide the outstanding buying experiences that today’s consumers demand, which in turn enhances sales efficiency. The CPQ system automates the online sales process, guaranteeing the correct configuration of solution bundles and uncovering opportunities for cross-selling and up-selling, which significantly boosts customer satisfaction and lightens the workload for call centers. Moreover, by consolidating pricing operations, CPQ removes manual pricing tasks, ensures consistency in pricing, and automates necessary price adjustments, thus allowing business users to handle price changes more effectively. In addition, the implementation of IBM Sterling CPQ can lead to increased revenue by streamlining the sales cycle and enhancing overall productivity. Overall, IBM Sterling CPQ not only simplifies the sales journey but also builds stronger customer relationships through its intuitive features.

What is CPQ+?

Implementing Configuring, Pricing, and Quoting (CPQ) systems goes beyond just installing software to enhance efficiency; it represents a significant shift in the sales environment, driven by a high-quality CPQ solution. This solution quickly becomes a prominent feature within your business, greatly influencing both your sales personnel and, importantly, your clientele. The initial engagement that customers have with your company's capabilities should be intuitive, accessible, and reliably deliver polished outcomes. To effectively launch any sales system, it is crucial to comprehend the complexities of workflows, pricing models, product inventories, adherence to industry standards, and improvements to the sales cycle. Moreover, the use of strategic tools and practices can enable sales teams and leaders to increase their earnings and foster rapid expansion, ultimately enhancing overall operational efficiency. A strong CPQ strategy not only supports these objectives but also plays a critical role in boosting the overall effectiveness of the organization while setting the stage for future innovations in sales processes.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/configure-price-quote

Company Facts

Organization Name

CPQ+

Company Location

United Kingdom

Company Website

www.cpqplus.eu/

Categories and Features

CPQ

Not specified

Order-to-Cash

Not specified

Quote-to-Cash

Not specified

Sales Acceleration

Not specified

Categories and Features

CPQ

Not specified

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