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What is IBM Sterling Configure, Price, Quote (CPQ)?

IBM Sterling CPQ transforms and optimizes the configuration, pricing, and quoting processes for complex products and services, making them more efficient. This innovative platform improves the purchasing experience for customers by enabling transactions across all preferred sales channels. With its user-friendly interface, IBM Sterling CPQ aids eCommerce shoppers, sales agents, call center representatives, and partners in selecting the right products while ensuring accurate pricing. It also enables businesses to provide the outstanding buying experiences that today’s consumers demand, which in turn enhances sales efficiency. The CPQ system automates the online sales process, guaranteeing the correct configuration of solution bundles and uncovering opportunities for cross-selling and up-selling, which significantly boosts customer satisfaction and lightens the workload for call centers. Moreover, by consolidating pricing operations, CPQ removes manual pricing tasks, ensures consistency in pricing, and automates necessary price adjustments, thus allowing business users to handle price changes more effectively. In addition, the implementation of IBM Sterling CPQ can lead to increased revenue by streamlining the sales cycle and enhancing overall productivity. Overall, IBM Sterling CPQ not only simplifies the sales journey but also builds stronger customer relationships through its intuitive features.

What is Etiya CPQ?

In the current business landscape, the growing intricacy and customization of products and services have made it more difficult for companies to manage a wide range of offerings and pricing strategies. The pricing process becomes especially complicated when it is influenced by fluctuating market conditions, and the requirement for tailored configurations across different sales channels increases the expenses associated with creating new proposals. When sales teams are unable to apply necessary discounts or effectively control pricing, they risk losing potential sales and facing significant drops in order volumes due to mistakes in orders. Therefore, having a robust bid management system is essential for the success of sales operations. Etiya's Configure, Price, Quote (CPQ) solution effectively tackles these challenges by simplifying the complex web of services handled by various teams into a single proposal. This ensures that intricate product details, pricing models, and business regulations are easily accessible, automated, and continuously updated. As a result, businesses can produce accurate and organized proposals that boost sales performance and improve customer satisfaction. Furthermore, by optimizing the proposal workflow, companies can react quickly to shifting market needs and maintain a competitive edge, ultimately leading to greater profitability.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/configure-price-quote

Company Facts

Organization Name

Etiya

Date Founded

2004

Company Location

Holland

Company Website

www.etiya.com/en/products/configure-price-and-quote

Categories and Features

CPQ

Not specified

Order-to-Cash

Not specified

Quote-to-Cash

Not specified

Sales Acceleration

Not specified

Categories and Features

CPQ

Not specified

Tender Management

Not specified

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