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What is IBM Sterling Configure, Price, Quote (CPQ)?

IBM Sterling CPQ transforms and optimizes the configuration, pricing, and quoting processes for complex products and services, making them more efficient. This innovative platform improves the purchasing experience for customers by enabling transactions across all preferred sales channels. With its user-friendly interface, IBM Sterling CPQ aids eCommerce shoppers, sales agents, call center representatives, and partners in selecting the right products while ensuring accurate pricing. It also enables businesses to provide the outstanding buying experiences that today’s consumers demand, which in turn enhances sales efficiency. The CPQ system automates the online sales process, guaranteeing the correct configuration of solution bundles and uncovering opportunities for cross-selling and up-selling, which significantly boosts customer satisfaction and lightens the workload for call centers. Moreover, by consolidating pricing operations, CPQ removes manual pricing tasks, ensures consistency in pricing, and automates necessary price adjustments, thus allowing business users to handle price changes more effectively. In addition, the implementation of IBM Sterling CPQ can lead to increased revenue by streamlining the sales cycle and enhancing overall productivity. Overall, IBM Sterling CPQ not only simplifies the sales journey but also builds stronger customer relationships through its intuitive features.

What is IBM B2B Integrator?

IBM® Sterling B2B Integrator provides a robust solution for overseeing complex B2B and EDI functions through a consolidated gateway, which allows for effortless integration between partner networks. This versatile platform can be deployed either on-premises or in a hybrid cloud setting, offering data transformation capabilities while accommodating various communication protocols. It bolsters the security of B2B networks and their data, features certified container support, and guarantees operational reliability through IBM Sterling Global Mailbox. By adopting B2B Integrator, businesses can reduce costs by consolidating processes onto a single platform, automating B2B operations across multiple organizations, and upholding compliance with industry regulations while ensuring comprehensive visibility throughout their processes. Designed for the most demanding environments, the high-availability platform includes global mailbox features for geographic distribution and real-time data replication. Furthermore, the implementation and patch management phases can be greatly accelerated, cutting down the time required from hours to just minutes by using a certified container that includes all necessary elements for deployment. This enhancement ultimately fosters a more streamlined and efficient operational landscape, allowing companies to respond swiftly to changing market demands.

Media

Media

Integrations Supported

Integrations Supported

Aatmunn
IBM Sterling Control Center Monitor
IBM Sterling File Gateway
IBM Sterling Global Mailbox
RadiantOne
Switch Automation
showPRO

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/configure-price-quote

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/b2b-integrator

Categories and Features

CPQ

Not specified

Order-to-Cash

Not specified

Quote-to-Cash

Not specified

Sales Acceleration

Not specified

Categories and Features

B2B Data

Not specified

Integration

Not specified

Secure Web Gateways

Not specified

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