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What is Storesync?

Storesync offers an all-encompassing software solution tailored for the management of self-storage facilities, ensuring a harmonious integration of bookings, billing, access control, operations, and retail aspects, which enables businesses to function effectively with minimal supervision. The platform supports online bookings and streamlined move-in procedures, in addition to providing automated billing and payment processing, access management, customer relationship handling, daily operational management, comprehensive reporting, and retail integration, all accessible through a single interface. Specifically designed for self-storage operators, it serves a diverse array of clientele, ranging from small, single-location units to growing multi-site enterprises and large-scale portfolios. This adaptability solidifies Storesync as an indispensable resource for boosting operational efficiency and enhancing customer satisfaction within the self-storage sector. Furthermore, its user-friendly design ensures that operators can easily navigate the software, making it accessible for those with varying levels of technical expertise.

What is Automated Storage Call Center?

Automated Storage Call Center focuses on delivering remote operational and call-center services specifically designed for self-storage facilities, aiming to enhance or fully replace on-site personnel. Their extensive offerings are available 24/7, encompassing customer interaction management and operational duties that include handling both inbound and outbound calls, following up on missed communications, processing rent and move-ins/outs, nurturing leads, assisting tenants, and managing payment procedures via phone and automated systems. Furthermore, they adeptly handle collections for overdue accounts through multiple communication avenues such as phone, text, and email, while also supervising auction processes for tenants who have defaulted on payments. By employing local phone numbers and interactive voice response (IVR) technology, they ensure thorough documentation of calls, performance insights, and support in various languages, alongside providing website assistance and seamless integration with top storage management software solutions. Their pricing model is structured according to the number of storage units, featuring tiered plans, initial setup fees, extra charges for rollover calls, and a variety of optional services tailored to meet customer demands. With this extensive array of features, they aspire to optimize operations and elevate customer satisfaction for self-storage businesses universally, demonstrating a commitment to innovation and efficiency in the industry.

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Integrations Supported

6Storage
Cubby
Hummingbird
SiteLink Web Edition
WebSelfStorage
monday AI work platform
storEDGE

Integrations Supported

6Storage
Cubby
Hummingbird
SiteLink Web Edition
WebSelfStorage
monday AI work platform
storEDGE

API Availability

Has API

API Availability

Has API

Pricing Information

$89/month
Free Trial Offered?
Free Version

Pricing Information

$2.25 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Storesync

Date Founded

2023

Company Location

Australia

Company Website

storesync.com.au

Company Facts

Organization Name

Automated Storage Call Center

Date Founded

2021

Company Location

Iceland

Company Website

www.automatedstoragecallcenter.com

Categories and Features

Self Storage

Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

Categories and Features

Self Storage

Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

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