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Ratings and Reviews 0 Ratings
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PhonexaPhonexa is a unified platform built to optimize tracking and distribution for calls, leads, compliance, clicks, email, accounting, and more. The all-in-one marketing automation platform empowers brands and performance marketers to manage and distribute leads, track pay-per-call campaigns, increase ROI, and automate every stage of the customer journey. At the core of Phonexa’s platform are LMS Sync for intelligent lead management and lead distribution and Call Logic for advanced call tracking, routing, and pay-per-call campaigns. Phonexa’s core solutions and six add-ons are powered by automation, smart routing, and real-time analytics, empowering performance marketers to capture, qualify, verify, and route leads efficiently while maximizing visibility, compliance, and profitability across all marketing channels. Serving industries such as finance, insurance, home services, and beyond, Phonexa delivers complete visibility, fraud prevention, and compliance at scale. The platform combines advanced analytics, intelligent lead management, AI-enabled Call Agents, and smart routing to help businesses convert more qualified leads, improve ROI, and achieve growth through data transparency and control.
What is Stormpromax?
Stormpromax is our all-encompassing tool for overseeing stormwater compliance requirements. This advanced enterprise-level solution builds upon the foundational features of Stormpro, incorporating additional enhancements and improved functionalities. With its specialized workgroups and multimedia integration, users can effortlessly access comprehensive site details, permits, inspection records, NPDES reports, and responsive actions, all accompanied by photos, audio, and video materials for collaborative review among team members. Moreover, the enterprise edition allows for unlimited third-party access settings, enabling the expansion of workgroups beyond the confines of your organization. Our software is specifically designed for professionals engaged in development, construction, and design, offering a streamlined, web-based, and cost-effective method for tracking National Pollutant Discharge Elimination System (NPDES) permits and their related responsibilities. By utilizing our solution, you can effectively manage compliance risks, ensuring that your organization maintains a competitive advantage in the marketplace. This empowers you to dedicate more time and energy to your projects rather than being bogged down by regulatory issues. In this way, Stormpromax not only simplifies compliance management but also enhances overall operational efficiency.
What is CoreInteract by Altigen?
Engage your customers at every stage of their journey through both voice and digital channels such as chats, SMS, email, and social media platforms. By seamlessly integrating business communications with your operational systems, you ensure that employees have access to crucial information at each customer interaction point. With CoreInteract’s intuitive drag-and-drop interface, managing workgroups and routing rules tailored to your business requirements becomes a straightforward task. You have the ability to prioritize and sequence which workgroups will handle incoming customer inquiries, enhancing efficiency. Additionally, CoreInteract allows you to coordinate your interactions directly within Teams, eliminating the need for separate desktop applications. Team members can easily differentiate between customer and internal calls, as workgroup calls are clearly labeled. Moreover, CoreInteract can pull up a customer record from Dynamics 365 for every answered call, providing enhanced oversight of customer data and enabling direct calls to customers through Dynamics 365, thereby streamlining the engagement process even further. This holistic approach ensures that your team is always well-prepared to meet customer needs effectively.
Integrations Supported
CommunityWFM
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Microsoft Exchange
Microsoft Outlook
Microsoft Power BI
Microsoft Teams
Salesforce
API Availability
API Availability
Has API
Pricing Information
Pricing not provided
Pricing Information
$15/mo/user
Pricing is based upon number of users for each channel of communication and additional modules required. Contact us for more information and details.
Supported Platforms
SaaS
Windows
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Stormpromax
Company Location
United States
Company Website
www.stormpromax.com/compliance-software-stormpromax.html
Company Facts
Organization Name
Altigen Communications, Inc.
Date Founded
1994
Company Location
United States
Company Website
www.altigen.com/coreinteract/
Categories and Features
Compliance
Not specified
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Call Center
Blended Call Center
Call Recording
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics
Customer Engagement
Analytics
Communication Management
Live Chat
Customer Experience
Analytics
Dashboard
Multi-Channel Collection
Sentiment Analysis
Text Analysis
Trend Analysis