Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Microsoft Power BI Reviews & Ratings
    3,523 Ratings
    Company Website
  • QEval Reviews & Ratings
    30 Ratings
    Company Website
  • CallTrackingMetrics Reviews & Ratings
    935 Ratings
    Company Website
  • Fraud.net Reviews & Ratings
    56 Ratings
    Company Website
  • Grafana Cloud Reviews & Ratings
    850 Ratings
    Company Website
  • Harmoni Reviews & Ratings
    16 Ratings
    Company Website
  • DXcharts Reviews & Ratings
    28 Ratings
    Company Website
  • Teradata VantageCloud Reviews & Ratings
    1,120 Ratings
    Company Website
  • Highcharts Reviews & Ratings
    123 Ratings
    Company Website
  • DbVisualizer Reviews & Ratings
    572 Ratings
    Company Website

What is Stratifyd?

You might not realize where your knowledge may be lacking. Stratifyd is designed to illuminate the trends and anomalies that indicate when changes are required in your interactions with customers, products, and employees. It brings together and harmonizes various voice of the customer data from a wide array of sources—including first- and third-party data, social media, chat communications, spoken dialogues, reviews, and more—into a cohesive, secure, and dependable Experience Analytics Platform, drawing upon a vast repository of experience, operational, behavioral, public data, and open API connections. By harnessing the power of Smart AI, you can quickly concentrate on the pivotal moments that are most significant. This enables you to effectively manage a continuous influx of customer experience, behavioral, and operational information to reveal and anticipate critical themes, discrepancies, emotions, and patterns, all without requiring any data science or coding skills. It is vital to show that you genuinely appreciate customer feedback. By actively addressing the insights that matter, you can enhance customer retention, nurture loyalty, and optimize operations. Additionally, this method allows organizations to make well-informed decisions, ultimately resulting in better overall performance and a stronger connection with their audience. Such proactive engagement can set a business apart in a competitive landscape.

What is Contexta360?

Contexta360 software utilizes advanced speech analytics to efficiently assess a multitude of telephone conversations. It effectively uncovers the fundamental reasons behind customer queries while accommodating both live interactions and automated responses. The insights gained from these evaluations allow for the development of automated workflows, which in turn enhances the user experience significantly. By employing natural language processing and artificial intelligence, C360 conducts thorough analyses of millions of customer interactions across diverse platforms, offering critical voice identification, business intelligence, and automation features. As remote work becomes increasingly prevalent and video conferencing gains traction, C360 provides users with the ability to automatically record and analyze conversations for compliance, summarizing essential points and effortlessly integrating this data into CRM systems. Understanding customer inquiries, assessing business responses, and monitoring the effectiveness of tracking systems can lead to substantial improvements in communication and operational efficiency. This holistic approach guarantees that no important detail is missed, promoting a more agile and well-informed business atmosphere, which is vital for adapting to the evolving marketplace.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Microsoft Teams

Integrations Supported

Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Microsoft Teams

API Availability

Has API

API Availability

Has API

Pricing Information

$1000 per year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Stratifyd

Date Founded

2015

Company Location

United States

Company Website

www.stratifyd.com

Company Facts

Organization Name

Contexta360

Date Founded

2016

Company Location

Netherlands

Company Website

contexta360.com

Categories and Features

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Embedded Analytics

Ad hoc Query
Application Development
Benchmarking
Dashboard
Interactive Reports
Mobile Reporting
Multi-User Collaboration
Self Service Analytics
Streaming Analytics
Visual Workflow Management

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Categories and Features

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Popular Alternatives

Luminoso Reviews & Ratings

Luminoso

Luminoso Technologies Inc.

Popular Alternatives

dReveal Reviews & Ratings

dReveal

InfoArch
NeoSound Reviews & Ratings

NeoSound

NeoSound Intelligence
Toustone  Reviews & Ratings

Toustone

Toustone
MediaSpeech Reviews & Ratings

MediaSpeech

ChapsVision
Zuar Portal Reviews & Ratings

Zuar Portal

Zuar, Inc.