Stratifyd vs. Luminoso

Manual call center QA covers 1 to 5% of interactions. The other 95% goes unreviewed. QEval closes that gap with AI-powered quality assurance that scores every voice, chat, and email interaction automatically. The platform combines speech analytics, sentiment analysis, compliance monitoring, keyword detection, automated evaluation workflows, agent coaching tools, gamification, and 110+ analytics dashboards. Compliance includes PCI, HIPAA, and GDPR at 98% accuracy with real-time violation alerts. The scoring engine is trained on 138M+ contact center interactions and delivers 94% classification accuracy. Organizations deploy QEval in 30 days, three to four times faster than typical quality monitoring platforms. Etech Global Services developed QEval through 20+ years of operating contact centers for Fortune 500 clients in healthcare, telecom, retail, banking, and BPO. ISO 27001, SOC 2, PCI-DSS certified. Built for QA managers, CX directors, and operations leaders replacing manual QA. Additional capabilities include call recording and playback, screen capture for desktop activity review, customizable evaluation scorecards, QA calibration sessions to ensure scoring consistency across evaluators, and dispute management workflows for agents to challenge scores. The platform supports omnichannel quality monitoring with unified scoring across phone, chat, email, and social media interactions. Supervisors access real-time dashboards to monitor live calls and intervene when needed. Automated alerts flag compliance risks, negative sentiment spikes, and performance drops instantly. Role-based permissions, audit logging, and end-to-end encryption meet enterprise security requirements. QEval connects with CRM, ACD, workforce management, and telephony systems through API integrations. Multi-site and multilingual support enables centralized QA management across geographically distributed contact center operations.

CTM is an AI-powered conversation intelligence, call tracking, and customer engagement platform developed to help organizations connect marketing activities with customer interactions and revenue generation. Originally known as CallTrackingMetrics, the platform combines marketing attribution, communication management, lead nurturing, and contact center capabilities within a unified system. Its call tracking functionality uses dynamic number insertion and dedicated tracking numbers to identify which advertisements, keywords, websites, and campaigns generate inbound phone calls. The software also captures text messages, web form submissions, and chat interactions to provide visibility into customer engagement across multiple communication channels. Conversation intelligence tools use artificial intelligence to transcribe recordings, summarize discussions, evaluate customer sentiment, identify important topics, and score interactions. Its AskAI functionality allows users to investigate conversation data and extract insights about customer needs, objections, and purchasing behavior. CTM VoiceAI provides automated voice agents that can answer calls, qualify leads, schedule appointments, and direct callers to appropriate employees or departments. Intelligent routing capabilities distribute incoming inquiries based on factors such as location, availability, agent skills, customer history, and custom business rules. Workflow automation enables organizations to trigger follow-up messages, internal notifications, CRM updates, and advertising conversion events using customer interaction data. Reporting tools include real-time activity dashboards, campaign performance analysis, advertising return on investment, agent productivity monitoring, and customizable reports for businesses and marketing agencies. CTM supports integrations with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications while providing APIs, webhooks, and white-label options.

Best-in-class, Fraud.Net offers an AI-driven platform that empowers enterprises to combat fraud, streamline compliance, and manage risk at scale—all in real-time. Our cutting-edge technology detects threats before they impact your operations, providing highly accurate risk scoring that adapts to evolving fraud patterns through billions of analyzed transactions. Our unified platform delivers complete protection through three proprietary capabilities: instant AI-powered risk scoring, continuous monitoring for proactive threat detection, and precision fraud prevention across payment types and channels. Additionally, Fraud.Net centralizes your fraud and risk management strategy while delivering advanced analytics that provide unmatched visibility and significantly reduce false positives and operational inefficiencies. Trusted by payments companies, financial services, fintech, and commerce leaders worldwide, Fraud.Net tracks over a billion identities and protects against 600+ fraud methodologies, helping clients reduce fraud by 80% and false positives by 97%. Our no-code/low-code architecture ensures customizable workflows that scale with your business, and our Data Hub of dozens of 3rd party data integrations and Global Anti-Fraud Network ensures unparalleled accuracy. Fraud is complex, but prevention shouldn't be. With FraudNet, you can build resilience today for tomorrow's opportunities. Request a demo today.

Grafana Labs provides the leading AI-powered observability platform, built around Grafana—the most widely adopted open source technology for dashboards and visualization. Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Observability Platforms, Grafana Labs supports more than 25 million users and thousands of organizations worldwide, from startups to Fortune 500 enterprises. Grafana Cloud is the open observability cloud, delivering full-stack visibility across modern applications, infrastructure, and digital services. Built on open source, open standards, and open ecosystems, the platform unifies metrics, logs, traces, and profiles into a scalable observability experience that helps teams detect issues earlier, resolve incidents faster, and operate more efficiently. At the core of Grafana Cloud is the open-source LGTM stack: Grafana for dashboards and visualization, Mimir for scalable metrics, Loki for logs, and Tempo for distributed tracing. Native OpenTelemetry and Prometheus support make it easy to collect telemetry from any environment, while hundreds of integrations connect existing systems and tools—allowing organizations to extend observability without vendor lock-in. Grafana Cloud also introduces powerful AI-driven observability capabilities. Grafana Assistant helps teams explore data, investigate incidents, and troubleshoot faster through an intelligent interface built for engineers. Adaptive Telemetry identifies high-value signals and aggregates the rest, helping organizations reduce telemetry costs while maintaining operational insight. With solutions spanning Kubernetes monitoring, application and infrastructure observability, frontend monitoring, database observability, incident response, synthetic monitoring, and performance testing, Grafana Cloud delivers the clarity teams need to move faster and operate with confidence.

High-Performance Data Engineering. 100% Sovereign. TIMi delivers the full power of a enterprise data cloud—on-premises, fully sovereign, and blisteringly fast. No vendor lock-in. No hidden costs. Just pure engineering excellence that gives your team total freedom to experiment, innovate, and solve your toughest AI and automation challenges in record time. The TIMi Advantages: No-Code Integration: Automate complex workflows and connect your entire tech stack instantly—from SAP and Salesforce to SharePoint and Google BigTable. Radical Efficiency: Competitors such as Databricks, Dataiku, and MS Fabric relies heavily on a Spark back-end. Spark quickly burns budget because of bloated Java virtual machines. TIMi strips away the waste with pure, bare-metal, hand-optimized assembly code. The result: A single €2k TIMi server outperforms a 267-node Spark cluster, processing billions of rows in seconds and effortlessly running petabyte-scale data lakes at a fraction of the cost. Pioneering AI: Harness advanced machine learning built on the legacy of the first Auto-ML engine (pioneered in 2007). Available on-premises or via our EU-Hosted Sovereign Cloud. Trusted across Telecoms, Banking, Manufacturing, Retail, Defense, and Government.

In just a matter of days, you can seamlessly incorporate and personalize a high-speed financial table into your product. You have the flexibility to modify existing features or design an entirely new interface from scratch. Interested in more options? We provide a comprehensive access alternative that includes data feeds for futures, indices, equities, FX, and cryptocurrencies by default. Don't hesitate—sign up today to receive your data feeds. DXcharts is designed to integrate effortlessly with any market data source, making it data feed-agnostic. It supports native libraries across all platforms, including web, mobile, and desktop applications. Secure a solution that is specifically customized to meet the needs of your product. By analyzing trading statistics, you can assess securities and forecast their future price movements. Additionally, you can develop custom studies using the user-friendly dxScript, allowing you to arrange chart layouts to your preference while syncing them by instrument, chart type, timeframe, range, studies, and visual style. With such versatility, your financial analysis will be more efficient and tailored than ever before.

Highcharts is a JavaScript charting library that simplifies the integration of interactive charts and graphs into web or mobile applications, regardless of their scale. This library is favored by over 80% of the top 100 global companies and is widely utilized by numerous developers across diverse sectors such as finance, publishing, app development, and data analytics. Since its inception in 2009, Highcharts has been continuously developed and improved, earning a loyal following among developers thanks to its extensive features, user-friendly documentation, accessibility options, and active community support. Its ongoing updates and enhancements ensure that it remains at the forefront of data visualization tools, meeting the evolving needs of modern developers.

In the time it takes to brew a cup of coffee, you can easily integrate dynamic charts and up-to-date financial data into your website. All you need to do is copy and paste our iFrame codes, and you’ll be ready to start. Our display ratings simplify the process of assessing the technical analysis of any given symbol. This widget is perfect for conducting broad market evaluations. Particularly beneficial for homepages, the widget highlights the five most active stocks, along with the stocks that are gaining or losing the most. It refreshes based on real-time market activity, ensuring that you always have access to the most pertinent stock information. Don't forget to monitor significant announcements and economic events. Setting up filters is a breeze and can be accomplished in just a few clicks. Additionally, our vintage-style scrolling ticker tape brings a touch of classic Wall Street charm to your site. This stock exchange-style ticker can be easily embedded, so it’s accessible to everyone, regardless of whether they’re wearing a power suit or sporting an expensive timepiece. With these tools, your website can provide visitors with a rich financial experience.

DbVisualizer is a universal database management solution that helps organizations of all sizes work efficiently with relational and NoSQL databases. Built for developers, DBAs, analysts, and data engineers, it scales from startups to teams managing complex environments. The platform combines a SQL editor with autocomplete, visual query builders, and execution tools for database development and querying. An AI Assistant resolves errors and explains code, while built-in Git integration supports version control and collaboration. Teams can customize layouts, key bindings, and UI themes, mark frequent scripts and objects as favorites, and apply configurable security settings to meet compliance requirements. DbVisualizer connects to major databases including MySQL, PostgreSQL, SQL Server, Oracle, Snowflake, SQLite, Cassandra, and BigQuery, and runs on Windows, macOS, and Linux. With nearly 7 million downloads and Pro users in 150 countries, it's a proven fit for businesses of any size.

NINJIO offers a comprehensive cybersecurity awareness training platform designed to mitigate human-related cybersecurity threats through captivating training, tailored assessments, and detailed reporting. This holistic method emphasizes contemporary attack methods to enhance employee awareness and leverages insights from behavioral science to refine users' instincts. Utilizing our exclusive NINJIO Risk Algorithm™, we pinpoint social engineering weaknesses within users based on phishing simulation results, tailoring content delivery to create a customized experience that promotes lasting behavioral change. With NINJIO, you will benefit from: - NINJIO AWARE, which provides training centered around attack vectors, captivating audiences with Hollywood-style micro-learning episodes derived from actual hacking incidents. - NINJIO PHISH3D, a simulated phishing tool that uncovers specific social engineering tactics that are most likely to deceive individuals in your organization. - NINJIO SENSE, our innovative training course grounded in behavioral science, which immerses employees in experiences that replicate the emotional manipulation tactics used by hackers. Additionally, this approach fosters a more vigilant workforce equipped to recognize and counteract potential threats effectively.