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What is Stratus Local?

Effective management of reviews is crucial for businesses, and Stratus provides a thorough solution tailored for organizations of any scale to generate, monitor, and manage their online reviews. By bringing together evaluations from vital platforms, businesses will ensure that no customer feedback goes unnoticed. Stratus compiles all responses from Facebook and Google into a single, user-friendly dashboard. This functionality allows you to address customer reviews, receive notifications for new or unfavorable feedback, and monitor your overall ratings, all from one intuitive interface. The process of responding to reviews has never been simpler; with our response templates, crafting a reply is just a matter of selecting a template and submitting it. You have the option to create your own custom templates or take advantage of our pre-made selections to boost your efficiency. Additionally, sustainable business growth hinges on grasping essential metrics, and our review performance analytics provide a detailed overview across all your locations, while sentiment analysis uncovers the emotions behind customer feedback, empowering you to make well-informed decisions. By utilizing these features, you can greatly improve your customer engagement strategies, ultimately driving better business outcomes. Engaging with customers effectively enhances loyalty and fosters a positive brand reputation.

What is Google Business Profile?

Engage with your clientele at zero expense using Google. By leveraging a Google Business Profile, formerly known as Google My Business, you unlock a plethora of features beyond a basic business listing. This free profile facilitates effortless communication with customers via Google Search and Maps, thereby boosting your online presence. You can highlight what makes your business unique by adding images and promoting special deals, which can attract potential customers to select your offerings time and again. Your customers are eager to connect, whether through phone calls, messages, or leaving feedback. With an increase in payment methods available, the opportunity to elevate your sales is unparalleled. You can track numerous engagements such as clicks, calls, bookings, and follows, giving you insights into how customers interact with your profile. Moreover, overseeing these interactions in one streamlined platform makes it easier to assess how your business is performing on Google. This comprehensive approach not only enhances customer relations but also empowers you to make informed decisions to optimize your marketing strategies.

Media

Media

Integrations Supported

AddStars
Bookeo
CallRail
Holly by Nimblr
InLead
Integrate.io
Linda
MavSocial
MetaLocator
Review Tool
SerpClix
SkyRocket
Social Champ
Socialhuge
UENI
Umanest
VersaCommerce
Zendesk
dirico
eateria

Integrations Supported

AddStars
Bookeo
CallRail
Holly by Nimblr
InLead
Integrate.io
Linda
MavSocial
MetaLocator
Review Tool
SerpClix
SkyRocket
Social Champ
Socialhuge
UENI
Umanest
VersaCommerce
Zendesk
dirico
eateria

API Availability

Has API

API Availability

Has API

Pricing Information

$39.99 per month
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Click Rain

Date Founded

2008

Company Location

United States

Company Website

www.trystratus.com

Company Facts

Organization Name

Google

Date Founded

1998

Company Location

United States

Company Website

www.google.com/business/

Categories and Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

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