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What is Stratus Local?

Effective management of reviews is crucial for businesses, and Stratus provides a thorough solution tailored for organizations of any scale to generate, monitor, and manage their online reviews. By bringing together evaluations from vital platforms, businesses will ensure that no customer feedback goes unnoticed. Stratus compiles all responses from Facebook and Google into a single, user-friendly dashboard. This functionality allows you to address customer reviews, receive notifications for new or unfavorable feedback, and monitor your overall ratings, all from one intuitive interface. The process of responding to reviews has never been simpler; with our response templates, crafting a reply is just a matter of selecting a template and submitting it. You have the option to create your own custom templates or take advantage of our pre-made selections to boost your efficiency. Additionally, sustainable business growth hinges on grasping essential metrics, and our review performance analytics provide a detailed overview across all your locations, while sentiment analysis uncovers the emotions behind customer feedback, empowering you to make well-informed decisions. By utilizing these features, you can greatly improve your customer engagement strategies, ultimately driving better business outcomes. Engaging with customers effectively enhances loyalty and fosters a positive brand reputation.

What is Rating Captain?

Rating Captain operates as an all-encompassing system for managing social proof, focusing on authentic product evaluations, reliable analytics, and customized ecommerce solutions. This innovative platform enables businesses to collect valuable customer insights that not only drive website traffic but also enhance sales while providing actionable data for operational refinement. It simplifies the process of post-purchase interactions, guaranteeing swift responses to reviews across multiple platforms, which is vital for sustaining a strong company reputation. By engaging actively in customer dialogues and responding to feedback, businesses can foster lasting relationships, resulting in more frequent return visits. Considering that a significant 79% of consumers trust reviews, presenting customer feedback not only builds confidence but also expedites the decision-making journey for potential buyers. Furthermore, Rating Captain facilitates the collection of positive product reviews for online retailers, ultimately propelling sales growth and improving search engine optimization strategies. The platform easily integrates with popular ecommerce systems like Shopify, WooCommerce, DecoNetwork, and BaseLinker, ensuring a seamless experience for users. In essence, Rating Captain revolutionizes the manner in which companies interact with their clientele, leading to a more vibrant and adaptive online presence, which is essential in today's competitive market. By leveraging this tool, businesses can position themselves for long-term success.

Media

Media

Integrations Supported

Google Business Profile
Facebook
Shopify
WooCommerce

Integrations Supported

Google Business Profile
Facebook
Shopify
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

$39.99 per month
Free Trial Offered?
Free Version

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Click Rain

Date Founded

2008

Company Location

United States

Company Website

www.trystratus.com

Company Facts

Organization Name

Rating Captain

Date Founded

2020

Company Location

Poland

Company Website

ratingcaptain.com

Categories and Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Popular Alternatives

Popular Alternatives