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What is Streamframe?

The lines between our digital and physical identities blend seamlessly into a shared space, facilitating both work and leisure activities. For businesses to thrive in this new landscape, it is essential to grasp how consumer behaviors evolve alongside the technologies that support them. This integration is referred to as the Metaverse. Streamframe has been tailored to meet the needs of diverse industries and scenarios. As a pioneering cloud-based development platform, Streamframe has been operational for over ten years. Born from the dynamic and spirited world of game development, it leverages reliable web technologies such as Laravel, AWS, and React. This distinctive combination of tools and methodologies empowers teams to achieve success. Moreover, the Streamframe team actively engages with users to gather insights, continually enhancing and refining the platform's features to better serve its community. By fostering such collaboration, Streamframe not only improves its offerings but also strengthens the bond with its users.

What is NewgenONE Customer Communication Management (CCM)?

Customer Communication Management, commonly known as omnichannel customer engagement, refers to a wide-ranging set of information technology solutions that aid in overseeing every aspect of customer interactions. This method provides a cohesive platform that merges an organization's essential applications, enterprise systems, web components, portals, and customer relationship management tools, thus optimizing the delivery of communications across multiple channels such as email, print, SMS, WhatsApp, and various social media outlets. Additionally, CCM enables organizations to customize their communications based on specific customer profiles, preferences, and behaviors, ensuring outreach is conducted through the channels that customers prefer. By offering a suite of features that includes a modern design interface, secure distribution options, tracking capabilities, and intuitive templates, Newgen’s omnichannel customer engagement software empowers business leaders with the resources needed to enhance customer experiences and satisfaction levels significantly. This integrated approach not only boosts engagement but also cultivates deeper connections between businesses and their clientele, ultimately driving loyalty and long-term success. Enhancing customer relationships in this way is crucial in today’s competitive market landscape.

Media

Media

Integrations Supported

Integrations Supported

WhatsApp

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Streamframe

Date Founded

2014

Company Location

Malaysia

Company Website

www.streamframe.com

Company Facts

Organization Name

Newgen Software

Date Founded

1992

Company Location

United States

Company Website

newgensoft.com/platform/customer-communication-management/

Categories and Features

Project Management

Client Portal
Milestone Tracking
Time & Expense Tracking

Categories and Features

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