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What is Student Support Time?

Student Support Time serves as a comprehensive platform for both academic intervention and enrichment initiatives. It empowers teachers and administrators to efficiently arrange, communicate, and monitor student support activities. By utilizing Student Support Time, the management of enrichment and intervention programs becomes more streamlined and cost-effective. Additionally, this tool is capable of overseeing behavioral intervention strategies and organizing college visit programs that take place after school. This multifaceted approach ensures that students receive the necessary support in various aspects of their educational journey.

What is Starfish?

EAB Starfish is a comprehensive student success and retention platform developed to help higher education institutions identify student needs, coordinate academic support, and improve graduation outcomes. The software provides a centralized environment where faculty, advisors, student services professionals, and administrators can collaborate to support learners throughout their educational experience. Its early warning system enables faculty members to submit academic alerts, progress surveys, and referrals when students demonstrate signs of difficulty or require additional assistance. Institutions can configure personalized intervention workflows that connect students with academic advising, tutoring, counseling, and other campus resources. Starfish includes appointment scheduling capabilities that allow students to book meetings with support personnel and help staff manage availability and service delivery. Its case and cohort management features enable institutions to organize student populations, document interactions, assign follow-up activities, and monitor the progress of targeted support initiatives. Operational reporting tools provide visibility into advising activities, student engagement, service utilization, and institutional support capacity. Strategic analytics dashboards help administrators analyze student performance, identify patterns associated with academic risk, and evaluate the results of retention programs. The platform also supports academic degree planning by helping students understand program requirements, follow recommended course pathways, and receive notifications when they deviate from their plans. By integrating student information, proactive interventions, academic planning, and institutional analytics, EAB Starfish helps colleges and universities improve retention, increase degree completion, and deliver more effective student support services.

Media

Media

Integrations Supported

Infinite Campus
Skyward School Business Suite
Synergy

Integrations Supported

AWS Marketplace
WEKA

API Availability

API Availability

Pricing Information

$1500.00/year
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Level8Creative

Date Founded

2014

Company Location

United States

Company Website

studentsupporttime.com

Company Facts

Organization Name

EAB

Date Founded

2007

Company Location

United States

Company Website

eab.com/products/starfish/

Categories and Features

Attendance Tracking

Not specified

K-12

Attendance Tracking

School Management

K-12
Online Calendar
School District

Student Engagement Platform

Communication Tools
Event Calendar

Student Information System

Attendance Tracking
Class Schedule

Time & Attendance

Not specified

Categories and Features

Academic Advising

Not specified

Appointment Scheduling

Calendar Sync
Client Database
Mobile Access
Online Booking
Online Payments
Room Booking Management

Scheduling

Alerts/Notifications
Calendar Management
Group Scheduling
Multi-Location
Real-time Scheduling
Room Booking Management

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