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What is Subivi?

Subivi has been created to seamlessly manage your entire customer support operation with both ease and efficiency. Our platform is equipped with specialized tools designed to help you resolve tickets promptly while ensuring customer satisfaction and encouraging repeat purchases. Recognizing the difficulties associated with eBay’s messaging and ticketing system, we provide a solution that allows for ticket management directly through Subivi, eliminating the need to log into eBay. You can conveniently upload shipping labels, handle refunds—whether full or partial—and update tracking numbers with minimal effort. Subivi supports all ticket categories on eBay, encompassing returns, disputes, INS cases, cancellations, and general inquiries. As business owners, we often find ourselves overwhelmed by tedious tasks like opening Excel sheets for template responses, copying customer information, or sending follow-up 'thank-you' emails after each transaction. By simplifying these processes, Subivi empowers you to concentrate on the more critical elements of your business, ultimately boosting productivity and enhancing customer experience. As a result, you can devote more time to strategic growth initiatives rather than getting bogged down in day-to-day operations.

What is Billbee?

A user-friendly and all-encompassing platform for multichannel retailers and Amazon vendors is available. Small to medium enterprises can take advantage of its straightforward order processing, effective inventory management, and automation features. You can import orders, customer information, and products from a wide range of online stores and marketplaces. The system facilitates the creation, printing, and sending of invoices, delivery notes, and more. Users have the option to design various layouts, whether through manual input or automatic generation. It also streamlines the process of sending tracking links and generating shipping labels. The inventory management system is efficient and allows for comparisons across different sales channels. Orders can be assigned to the correct categories, and payment confirmations can be monitored through PayPal or bank transactions. With flexible and extensive automation capabilities governed by specific rules, Billbee enables seamless connections between your online store and various marketplaces, including Amazon and Etsy, allowing for smooth order imports. You can get started instantly, whether you prefer handling tasks manually or opting for automated solutions, making it a versatile choice for businesses looking to enhance their operations.

Media

Media

Integrations Supported

eBay

Integrations Supported

eBay
Amazon
Amazon Pay
Byrd
Etsy
Gambio
IDEAL 360
Jimdo
Lightspeed Retail
Lightspeed eCommerce
Magento Business Intelligence
PayPal
Shopify
Stripe
SyncSpider
VersaCommerce
WEMALO
WooCommerce
ePages
shipcloud

API Availability

API Availability

Has API

Pricing Information

$12 per month
Free Trial Offered?

Pricing Information

€9 per month
Pay-as-you-grow pricing starting from 9€ per month, all features included, no additional costs
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Subivi

Date Founded

2016

Company Location

Israel

Company Website

app.subivi.com

Company Facts

Organization Name

Billbee

Date Founded

2015

Company Location

Germany

Company Website

www.billbee.io

Categories and Features

eCommerce Tools

Not specified

Categories and Features

Amazon Seller Tools

Inventory Management
Order Management
Shipping Management

eCommerce Tools

Not specified

ERP

Inventory Management
Purchase Order Management
Reporting/Analytics
Warehouse Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Multi-Channel Management
Product Identification
Reporting/Analytics
Warehouse Management

Multi-Channel eCommerce

Channel Management
Data Synchronization
Inventory Management
Marketplace Integration
Order Management
Promotions Management
Returns Management

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