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What is Subivi?

Subivi has been created to seamlessly manage your entire customer support operation with both ease and efficiency. Our platform is equipped with specialized tools designed to help you resolve tickets promptly while ensuring customer satisfaction and encouraging repeat purchases. Recognizing the difficulties associated with eBay’s messaging and ticketing system, we provide a solution that allows for ticket management directly through Subivi, eliminating the need to log into eBay. You can conveniently upload shipping labels, handle refunds—whether full or partial—and update tracking numbers with minimal effort. Subivi supports all ticket categories on eBay, encompassing returns, disputes, INS cases, cancellations, and general inquiries. As business owners, we often find ourselves overwhelmed by tedious tasks like opening Excel sheets for template responses, copying customer information, or sending follow-up 'thank-you' emails after each transaction. By simplifying these processes, Subivi empowers you to concentrate on the more critical elements of your business, ultimately boosting productivity and enhancing customer experience. As a result, you can devote more time to strategic growth initiatives rather than getting bogged down in day-to-day operations.

What is Dianxiaomi?

Shelves will be restocked automatically as soon as items from AliExpress are removed, ensuring that special orders are filtered out effortlessly. Orders will be managed through automated logistics channels, while intelligent algorithms will calculate the most effective purchase quantities. Automatically established relationships with products will facilitate continuous tracking of shipment logistics, and delivery timelines will be adjusted automatically as necessary. eBay inventory will be replenished without requiring any manual action, and a comprehensive blacklist of 650,000 entries will minimize fraud risks, maintaining complete traceability throughout the entire process. Data will be exchanged seamlessly across ten major platforms, featuring a one-click copy option for swift publication. Users will enjoy the convenience of easily switching between Chinese and English, while the system will support automatic purchase orders from 1688 and handle disputes, returns, and cancellations with ease. The automatic replenishment of eBay inventory will allow for the hassle-free relisting of products. Additionally, users will have greater ease in accessing account details, monitoring seller dynamics in real-time, and tracking sales at specified intervals. This efficient and streamlined process across the ten key platforms significantly boosts overall productivity, making it a valuable asset for users.

Media

Media

Integrations Supported

eBay
AliExpress
Alibaba Cloud
Amazon
Cdiscount
Lazada
Mercado Libre
OZON
ParcelWILL
Rakuten Intelligence
Shopee
Shopify
TikTok
Wish

Integrations Supported

eBay
AliExpress
Alibaba Cloud
Amazon
Cdiscount
Lazada
Mercado Libre
OZON
ParcelWILL
Rakuten Intelligence
Shopee
Shopify
TikTok
Wish

API Availability

Has API

API Availability

Has API

Pricing Information

$12 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Subivi

Date Founded

2016

Company Location

Israel

Company Website

app.subivi.com

Company Facts

Organization Name

Dianxiaomi

Date Founded

2014

Company Location

China

Company Website

www.dianxiaomi.com/index.htm

Categories and Features

Categories and Features

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

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