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What is Subivi?
Subivi has been created to seamlessly manage your entire customer support operation with both ease and efficiency. Our platform is equipped with specialized tools designed to help you resolve tickets promptly while ensuring customer satisfaction and encouraging repeat purchases. Recognizing the difficulties associated with eBay’s messaging and ticketing system, we provide a solution that allows for ticket management directly through Subivi, eliminating the need to log into eBay. You can conveniently upload shipping labels, handle refunds—whether full or partial—and update tracking numbers with minimal effort. Subivi supports all ticket categories on eBay, encompassing returns, disputes, INS cases, cancellations, and general inquiries. As business owners, we often find ourselves overwhelmed by tedious tasks like opening Excel sheets for template responses, copying customer information, or sending follow-up 'thank-you' emails after each transaction. By simplifying these processes, Subivi empowers you to concentrate on the more critical elements of your business, ultimately boosting productivity and enhancing customer experience. As a result, you can devote more time to strategic growth initiatives rather than getting bogged down in day-to-day operations.
What is Entriwise?
Selling on Amazon, Shopify, Walmart, eBay, or TikTok Shop generates a flood of transactions that rarely map cleanly onto your books. Entriwise closes that gap. It is a specialist integration platform that feeds marketplace data straight into QuickBooks Online, QuickBooks Desktop Enterprise, NetSuite, or Acumatica, so finance teams stop rekeying orders, fees, and payouts by hand.
The core promise is clean books you can trust. Rather than dumping raw data, Entriwise matches every sale, fee, refund, return, reimbursement, and inventory adjustment to the marketplace payout it belongs to, producing settlement-level reconciliation with no duplicate documents and nothing left to enter manually. You choose the granularity: a single tidy daily summary, line-by-line itemized entries, or a live real-time feed—whichever your accountant prefers—with no waiting for statements to close before the numbers land.
Inventory is handled with the same rigor. Stock levels stay continuously in step across channels to head off overselling, and the mapping engine copes with the awkward cases—bundles, kits and assemblies, quantity multipliers, and many-to-one relationships—alongside multiple warehouses and lot or bin tracking. Add class and location tagging and you can slice results by marketplace or fulfillment method, while a cost-volume-profit view reveals true margin per SKU once COGS, marketplace fees, and ad spend are counted.
This is infrastructure built for volume: it has carried $3B+ in revenue, 50M+ orders, and 500k+ SKUs for multi-entity, multi-currency operations, with support from accountants, QuickBooks ProAdvisors, and NetSuite specialists rather than a generic help desk. Onboarding is quick—connect your storefronts, import a month of history, and go, with nothing to install. Reviewers rate it 4.9/5 across 245 listings on QuickBooks, Amazon, and Capterra, and the trial is genuinely open-ended: no deadline, no card required.
Integrations Supported
eBay
Amazon
NetSuite
QuickBooks Online
QuickBooks Online Advanced
Shopify
Walmart
API Availability
API Availability
Pricing Information
$12 per month
Free Trial Offered?
Pricing Information
$55 per month
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Subivi
Date Founded
2016
Company Location
Israel
Company Website
app.subivi.com
Company Facts
Organization Name
Entriwise
Date Founded
2016
Company Location
US
Company Website
www.entriwise.com
Categories and Features
eCommerce Tools
Not specified
Categories and Features
Accounting
Accounts Payable
Accounts Receivable
CPA Firms
General Ledger
Amazon Seller Tools
Analytics / Reporting
Inventory Management
Order Management
Refund Management
eCommerce
Inventory Management
Kitting
Order Management
Returns Management
eCommerce Tools
Not specified
