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What is Subivi?

Subivi has been created to seamlessly manage your entire customer support operation with both ease and efficiency. Our platform is equipped with specialized tools designed to help you resolve tickets promptly while ensuring customer satisfaction and encouraging repeat purchases. Recognizing the difficulties associated with eBay’s messaging and ticketing system, we provide a solution that allows for ticket management directly through Subivi, eliminating the need to log into eBay. You can conveniently upload shipping labels, handle refunds—whether full or partial—and update tracking numbers with minimal effort. Subivi supports all ticket categories on eBay, encompassing returns, disputes, INS cases, cancellations, and general inquiries. As business owners, we often find ourselves overwhelmed by tedious tasks like opening Excel sheets for template responses, copying customer information, or sending follow-up 'thank-you' emails after each transaction. By simplifying these processes, Subivi empowers you to concentrate on the more critical elements of your business, ultimately boosting productivity and enhancing customer experience. As a result, you can devote more time to strategic growth initiatives rather than getting bogged down in day-to-day operations.

What is HomaVo?

Dedicate less effort to your front-end concerns and more to enhancing your product with HomaVo, which simplifies the tracking of all your shipments effortlessly. Stay updated with the latest tracking statuses without the hassle of checking each tracking number individually! You can send tailored emails to your buyers, reflecting the most recent shipment information, with all communications following your specified settings. Additionally, automated feedback can be provided to your customers at your discretion, allowing you to manage the timing and method of feedback delivery. You’ll benefit from alerts, notifications, reminders, reports, and a variety of other tools designed to enhance your experience. Stay proactive by identifying lost or delayed packages before they become an issue, and enjoy the convenience of having all your eBay accounts synchronized in one central location, eliminating the need to log in separately for order management. For eBay sellers, the intuitive graphs are user-friendly and provide a clear representation of your data, allowing you to visualize your performance effectively. Ultimately, this means you can prioritize your business strategies without getting bogged down by numerical details. Focus on growth while HomaVo handles the complexities of shipment tracking and customer communication seamlessly.

Media

Media

Integrations Supported

eBay

Integrations Supported

eBay

API Availability

Has API

API Availability

Has API

Pricing Information

$12 per month
Free Trial Offered?
Free Version

Pricing Information

$5.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Subivi

Date Founded

2016

Company Location

Israel

Company Website

app.subivi.com

Company Facts

Organization Name

HomaVo

Company Location

United States

Company Website

www.homavo.com

Categories and Features

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

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