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What is Subivi?

Subivi has been created to seamlessly manage your entire customer support operation with both ease and efficiency. Our platform is equipped with specialized tools designed to help you resolve tickets promptly while ensuring customer satisfaction and encouraging repeat purchases. Recognizing the difficulties associated with eBay’s messaging and ticketing system, we provide a solution that allows for ticket management directly through Subivi, eliminating the need to log into eBay. You can conveniently upload shipping labels, handle refunds—whether full or partial—and update tracking numbers with minimal effort. Subivi supports all ticket categories on eBay, encompassing returns, disputes, INS cases, cancellations, and general inquiries. As business owners, we often find ourselves overwhelmed by tedious tasks like opening Excel sheets for template responses, copying customer information, or sending follow-up 'thank-you' emails after each transaction. By simplifying these processes, Subivi empowers you to concentrate on the more critical elements of your business, ultimately boosting productivity and enhancing customer experience. As a result, you can devote more time to strategic growth initiatives rather than getting bogged down in day-to-day operations.

What is InkFrog?

Take control of your eBay and Amazon ventures with InkFrog, which equips you with powerful tools to effortlessly manage your multi-platform sales like a pro. Experience rapid eBay listings while designing eye-catching templates, handling orders, engaging with customers, and much more. Recognized as a leading choice among eBay's inventory solution providers, we specialize in creating smooth connections between various eCommerce platforms and eBay. Our eBay listing software has stood the test of time, backed by a loyal user community and extensive research that enhances our interface, ensuring your business succeeds. With the recent introduction of thousands of professionally crafted templates, elevating your eBay presence has never been more accessible. Additionally, InkFrog's tool for listing Amazon products on eBay streamlines the integration between these platforms, making it both easy and economical. By leveraging our services, you can unlock the full potential of your business and witness unprecedented growth and success. Embrace the opportunity to transform your operations and enjoy the benefits of a thriving online enterprise.

Media

Media

Integrations Supported

eBay

Integrations Supported

eBay
Amazon
BigCommerce
Shopify
Wix

API Availability

API Availability

Pricing Information

$12 per month
Free Trial Offered?

Pricing Information

$11 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Subivi

Date Founded

2016

Company Location

Israel

Company Website

app.subivi.com

Company Facts

Organization Name

inkFrog

Date Founded

1999

Company Location

United States

Company Website

www.inkfrog.com

Categories and Features

eCommerce Tools

Not specified

Categories and Features

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