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What is Subivi?

Subivi has been created to seamlessly manage your entire customer support operation with both ease and efficiency. Our platform is equipped with specialized tools designed to help you resolve tickets promptly while ensuring customer satisfaction and encouraging repeat purchases. Recognizing the difficulties associated with eBay’s messaging and ticketing system, we provide a solution that allows for ticket management directly through Subivi, eliminating the need to log into eBay. You can conveniently upload shipping labels, handle refunds—whether full or partial—and update tracking numbers with minimal effort. Subivi supports all ticket categories on eBay, encompassing returns, disputes, INS cases, cancellations, and general inquiries. As business owners, we often find ourselves overwhelmed by tedious tasks like opening Excel sheets for template responses, copying customer information, or sending follow-up 'thank-you' emails after each transaction. By simplifying these processes, Subivi empowers you to concentrate on the more critical elements of your business, ultimately boosting productivity and enhancing customer experience. As a result, you can devote more time to strategic growth initiatives rather than getting bogged down in day-to-day operations.

What is M2E Cloud?

This software for multichannel listing, order, and inventory management enables seamless integration of Shopify and BigCommerce stores with major platforms like Amazon, eBay, and Walmart. Enhance your online presence by making your products accessible to millions of potential customers who are actively searching and purchasing. By connecting with popular marketplaces, you can expand your customer reach and boost sales opportunities. Efficient inventory management is essential for any seller, and our solution simplifies this task significantly. Regardless of the size of your inventory, you can list items swiftly, categorize them based on different criteria, and make bulk edits with ease. Experience the convenience of automatic price synchronization across all your online selling platforms. This feature saves you valuable time by allowing you to manage pricing for eBay, Amazon, Walmart, Shopify, and more through a centralized dashboard. Prevent stockouts with our software, which ensures your inventory remains accurate. As soon as you receive an order, your inventory counts are updated in real-time across all sales channels, effectively averting any risk of overselling. Make your products more appealing by showcasing high-quality images and compelling descriptions that are sure to attract more attention from potential buyers. Additionally, leveraging these features can significantly enhance your overall sales performance and customer satisfaction.

Media

Media

Integrations Supported

eBay
Amazon
BigCommerce
Shopify
Walmart

Integrations Supported

eBay
Amazon
BigCommerce
Shopify
Walmart

API Availability

Has API

API Availability

Has API

Pricing Information

$12 per month
Free Trial Offered?
Free Version

Pricing Information

$0
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Subivi

Date Founded

2016

Company Location

Israel

Company Website

app.subivi.com

Company Facts

Organization Name

M2E

Date Founded

1999

Company Location

United Kingdom

Company Website

m2ecloud.com

Categories and Features

Categories and Features

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

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