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What is Subivi?

Subivi has been created to seamlessly manage your entire customer support operation with both ease and efficiency. Our platform is equipped with specialized tools designed to help you resolve tickets promptly while ensuring customer satisfaction and encouraging repeat purchases. Recognizing the difficulties associated with eBay’s messaging and ticketing system, we provide a solution that allows for ticket management directly through Subivi, eliminating the need to log into eBay. You can conveniently upload shipping labels, handle refunds—whether full or partial—and update tracking numbers with minimal effort. Subivi supports all ticket categories on eBay, encompassing returns, disputes, INS cases, cancellations, and general inquiries. As business owners, we often find ourselves overwhelmed by tedious tasks like opening Excel sheets for template responses, copying customer information, or sending follow-up 'thank-you' emails after each transaction. By simplifying these processes, Subivi empowers you to concentrate on the more critical elements of your business, ultimately boosting productivity and enhancing customer experience. As a result, you can devote more time to strategic growth initiatives rather than getting bogged down in day-to-day operations.

What is Nifty?

Nifty is a powerful, AI-driven reselling platform designed to help sellers efficiently manage their inventory and sales across multiple marketplaces including eBay, Poshmark, Mercari, Depop, and Etsy. The platform accelerates crosslisting by using AI to auto-populate item details and intelligently match listings, increasing product visibility and boosting sales opportunities. Nifty automates repetitive daily tasks such as relisting, following potential buyers, and sending offers, allowing resellers to grow their business passively, even when offline. Sales and expenses are automatically tracked and categorized, providing users with clear analytics and accurate profit insights, which simplifies bookkeeping and tax preparation. Nifty’s cloud-based system works smoothly across all devices, so sellers can manage their business from anywhere without the need to keep their devices on. The platform’s proprietary safety algorithm keeps accounts compliant and protected from marketplace penalties. Thousands of resellers, from part-time hobbyists to full-time entrepreneurs, credit Nifty with dramatically increasing their sales and freeing up valuable time. Its pricing is scalable, making it accessible for businesses of all sizes. Nifty integrates powerful automation, analytics, and crosslisting in one suite to optimize reseller success. Ultimately, it’s a comprehensive tool designed to help sellers spend less time on manual work and more time growing their business.

Media

Media

Integrations Supported

eBay
Depop
Etsy
Mercari
Poshmark

Integrations Supported

eBay
Depop
Etsy
Mercari
Poshmark

API Availability

Has API

API Availability

Has API

Pricing Information

$12 per month
Free Trial Offered?
Free Version

Pricing Information

$35/month Automation
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Subivi

Date Founded

2016

Company Location

Israel

Company Website

app.subivi.com

Company Facts

Organization Name

Nifty

Date Founded

2022

Company Location

United States

Company Website

nifty.ai/

Categories and Features

Categories and Features

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