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What is Subivi?

Subivi has been created to seamlessly manage your entire customer support operation with both ease and efficiency. Our platform is equipped with specialized tools designed to help you resolve tickets promptly while ensuring customer satisfaction and encouraging repeat purchases. Recognizing the difficulties associated with eBay’s messaging and ticketing system, we provide a solution that allows for ticket management directly through Subivi, eliminating the need to log into eBay. You can conveniently upload shipping labels, handle refunds—whether full or partial—and update tracking numbers with minimal effort. Subivi supports all ticket categories on eBay, encompassing returns, disputes, INS cases, cancellations, and general inquiries. As business owners, we often find ourselves overwhelmed by tedious tasks like opening Excel sheets for template responses, copying customer information, or sending follow-up 'thank-you' emails after each transaction. By simplifying these processes, Subivi empowers you to concentrate on the more critical elements of your business, ultimately boosting productivity and enhancing customer experience. As a result, you can devote more time to strategic growth initiatives rather than getting bogged down in day-to-day operations.

What is OperationROI?

Enlisting a proficient team to oversee your marketplace can unlock access to millions of potential customers on platforms such as Amazon, Walmart, and eBay. Whether you run a website, advertise a specific brand, or manufacture products, our marketplace management specialists are dedicated to ensuring optimal product placement and visibility across the right channels. Among the various advertising strategies, paid search has proven to be one of the most effective and cost-efficient options available, allowing advertisers to incur costs only when their ads receive clicks—this model is referred to as pay-per-click (PPC). While the process of implementing and fine-tuning product data feeds may be intricate and labor-intensive, it remains a vital component for achieving success. Our tailored approaches not only aim to enhance your visibility and attract customers but also focus on converting these leads into tangible sales, significantly improving your overall return on investment (ROI). By tapping into our expertise, you can confidently navigate the complexities of the marketplace landscape, paving the way for substantial growth and success in your business. Furthermore, our commitment to ongoing analysis and adaptation ensures that your strategies remain aligned with the ever-evolving market trends.

Media

Media

Integrations Supported

eBay

Integrations Supported

eBay
Amazon
Facebook Ads
Google Ads
Google Shopping
Meta Ads
Microsoft Advertising
Walmart

API Availability

API Availability

Pricing Information

$12 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Not specified

Company Facts

Organization Name

Subivi

Date Founded

2016

Company Location

Israel

Company Website

app.subivi.com

Company Facts

Organization Name

OperationROI

Date Founded

2010

Company Location

United States

Company Website

www.operationroi.com

Categories and Features

eCommerce Tools

Not specified

Categories and Features

Amazon Seller Tools

Not specified

eCommerce Marketing

Not specified

eCommerce Tools

Not specified

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