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What is Subivi?

Subivi has been created to seamlessly manage your entire customer support operation with both ease and efficiency. Our platform is equipped with specialized tools designed to help you resolve tickets promptly while ensuring customer satisfaction and encouraging repeat purchases. Recognizing the difficulties associated with eBay’s messaging and ticketing system, we provide a solution that allows for ticket management directly through Subivi, eliminating the need to log into eBay. You can conveniently upload shipping labels, handle refunds—whether full or partial—and update tracking numbers with minimal effort. Subivi supports all ticket categories on eBay, encompassing returns, disputes, INS cases, cancellations, and general inquiries. As business owners, we often find ourselves overwhelmed by tedious tasks like opening Excel sheets for template responses, copying customer information, or sending follow-up 'thank-you' emails after each transaction. By simplifying these processes, Subivi empowers you to concentrate on the more critical elements of your business, ultimately boosting productivity and enhancing customer experience. As a result, you can devote more time to strategic growth initiatives rather than getting bogged down in day-to-day operations.

What is Product Upload?

Are you tired of repeatedly extracting details from your supplier's website? With Product Upload, any webpage can be transformed into a product listing effortlessly. You maintain full control while benefiting from time-saving smart features such as customizable descriptions, specifications, and image management. We collaborate with nearly all shopping platforms, enabling us to retrieve comprehensive and reliable information. This approach eliminates the need for tedious copy and paste tasks, allowing you to focus on more important aspects of your business. Additionally, this streamlined process significantly enhances productivity and efficiency in managing your product listings.

Media

Media

Integrations Supported

eBay

Integrations Supported

Shopify
Squarespace
Wix
WooCommerce

API Availability

API Availability

Pricing Information

$12 per month
Free Trial Offered?

Pricing Information

$14.99 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Online Training

Training Options

Not specified

Company Facts

Organization Name

Subivi

Date Founded

2016

Company Location

Israel

Company Website

app.subivi.com

Company Facts

Organization Name

Product Upload

Date Founded

2024

Company Location

New Zealand

Company Website

productupload.co

Categories and Features

eCommerce Tools

Not specified

Categories and Features

eCommerce Tools

Not specified

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