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What is Subivi?

Subivi has been created to seamlessly manage your entire customer support operation with both ease and efficiency. Our platform is equipped with specialized tools designed to help you resolve tickets promptly while ensuring customer satisfaction and encouraging repeat purchases. Recognizing the difficulties associated with eBay’s messaging and ticketing system, we provide a solution that allows for ticket management directly through Subivi, eliminating the need to log into eBay. You can conveniently upload shipping labels, handle refunds—whether full or partial—and update tracking numbers with minimal effort. Subivi supports all ticket categories on eBay, encompassing returns, disputes, INS cases, cancellations, and general inquiries. As business owners, we often find ourselves overwhelmed by tedious tasks like opening Excel sheets for template responses, copying customer information, or sending follow-up 'thank-you' emails after each transaction. By simplifying these processes, Subivi empowers you to concentrate on the more critical elements of your business, ultimately boosting productivity and enhancing customer experience. As a result, you can devote more time to strategic growth initiatives rather than getting bogged down in day-to-day operations.

What is RockitSeller?

Our comprehensive omni-channel listing and fulfillment software is loaded with robust features to enhance your selling experience. By utilizing Amazon’s warehouse capabilities, you can efficiently fulfill orders from various platforms like eBay, Walmart, and Shopify. Simply upload your inventory to our system, and we will seamlessly list it across all your connected sales channels. With our advanced AI-driven selling toolkit, you can boost your market presence, profit margins, and return on investment. Additionally, our intelligent pricing technology empowers you to establish tailored pricing strategies for each platform. Our automated repricing engine, powered by AI, ensures you remain competitive by applying the rules you define, allowing you to focus on growing your business further. This all-in-one solution is designed to streamline your operations and drive greater sales success across the board.

Media

Media

No images available

Integrations Supported

eBay

Integrations Supported

eBay
Amazon
Shopify
Walmart

API Availability

API Availability

Pricing Information

$12 per month
Free Trial Offered?

Pricing Information

$79/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Subivi

Date Founded

2016

Company Location

Israel

Company Website

app.subivi.com

Company Facts

Organization Name

RockitSeller

Date Founded

2019

Company Location

United States

Company Website

rockitseller.com

Categories and Features

eCommerce Tools

Not specified

Categories and Features

AI eCommerce

Not specified

Amazon Seller Tools

Not specified

eCommerce Tools

Not specified

Repricers

Not specified

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