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What is Subivi?

Subivi has been created to seamlessly manage your entire customer support operation with both ease and efficiency. Our platform is equipped with specialized tools designed to help you resolve tickets promptly while ensuring customer satisfaction and encouraging repeat purchases. Recognizing the difficulties associated with eBay’s messaging and ticketing system, we provide a solution that allows for ticket management directly through Subivi, eliminating the need to log into eBay. You can conveniently upload shipping labels, handle refunds—whether full or partial—and update tracking numbers with minimal effort. Subivi supports all ticket categories on eBay, encompassing returns, disputes, INS cases, cancellations, and general inquiries. As business owners, we often find ourselves overwhelmed by tedious tasks like opening Excel sheets for template responses, copying customer information, or sending follow-up 'thank-you' emails after each transaction. By simplifying these processes, Subivi empowers you to concentrate on the more critical elements of your business, ultimately boosting productivity and enhancing customer experience. As a result, you can devote more time to strategic growth initiatives rather than getting bogged down in day-to-day operations.

What is SpaceofTrader?

We have created a B2B SaaS solution designed to support e-commerce sellers operating across various online platforms and shops, irrespective of their scale. This innovative solution empowers sellers to streamline, enhance, and automate their sales processes effectively. Our offering includes templates specifically tailored for eBay listings, a user-friendly online template editor, and image hosting services. Additionally, an upcoming interface with the eBay API will enable users to effortlessly create and manage their listings on eBay, providing a seamless experience for online sellers. This feature aims to further simplify the complexities of managing multiple sales channels.

Media

Media

Integrations Supported

eBay

Integrations Supported

eBay

API Availability

API Availability

Pricing Information

$12 per month
Free Trial Offered?

Pricing Information

$15
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Subivi

Date Founded

2016

Company Location

Israel

Company Website

app.subivi.com

Company Facts

Organization Name

SpaceofTrader

Date Founded

2021

Company Location

Ukraine

Company Website

spaceoftrader.com

Categories and Features

eCommerce Tools

Not specified

Categories and Features

eCommerce Tools

Not specified

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