Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 2 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • Pipedrive Reviews & Ratings
    10,300 Ratings
    Company Website
  • Everstage Reviews & Ratings
    3,589 Ratings
    Company Website
  • Jotform Reviews & Ratings
    8,206 Ratings
    Company Website
  • Resco Field Sales+ Reviews & Ratings
    12 Ratings
    Company Website
  • LinkSquares Reviews & Ratings
    713 Ratings
    Company Website
  • Datasite Diligence Virtual Data Room Reviews & Ratings
    635 Ratings
    Company Website
  • Ansarada Reviews & Ratings
    352 Ratings
    Company Website
  • Pipeliner CRM Reviews & Ratings
    750 Ratings
    Company Website
  • VoucherCart Reviews & Ratings
    62 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    275 Ratings
    Company Website

What is SugarCRM?

Gain an all-encompassing understanding of customer interactions, histories, and records through a unified interface. Reduce the number of clicks required while boosting efficiency with a comprehensive view of customer data. Dive deep into customer insights utilizing advanced drill-down capabilities. Leverage integrated AI to pinpoint the best opportunities and accelerate deal closures. Receive personalized recommendations for the most impactful actions to undertake in diverse sales situations. Focus on high-potential leads with predictive analytics that evaluate the likelihood of deal success. Replicate successful methodologies by using sophisticated forecasting techniques and timely analytics. Track sales performance through real-time metrics and reporting, removing the necessity for manual spreadsheets. Anticipate changes in the sales pipeline and quota achievements using role-specific dashboards. Simplify and automate your sales processes with intuitive drag-and-drop functionalities and in-built instructional resources. Utilize Smart Guides to navigate complex sales tasks effortlessly. Collaborate seamlessly by taking advantage of native integrations with external document management systems, ensuring a smooth workflow across different platforms. This thorough approach not only boosts efficiency but also equips sales teams to operate more effectively and with greater strategic insight. By enhancing collaboration and data accessibility, teams can make informed decisions that lead to improved sales outcomes.

What is 1stContact.ai?

1stContact.ai is an AI-powered CRM designed to unify every aspect of your business—from sales and marketing to support and automation—into one cohesive platform. Featuring Jenny, a conversational AI assistant, it allows teams to manage pipelines, schedule meetings, automate campaigns, and even respond to customers through web chat, SMS, and social media DMs. Its intuitive visual builder makes it easy to create landing pages, forms, and funnels that convert, while AI-enhanced workflows automatically nurture leads based on their behaviors. The CRM seamlessly integrates payment gateways like Stripe and PayPal, connects with Shopify for e-commerce, and supports 500+ apps through Zapier for limitless flexibility. 1stContact.ai’s built-in analytics help you understand lead sources, conversion performance, and campaign ROI, driving smarter business decisions. Beyond CRM, the platform also includes tools for membership management, course creation, and review automation—giving users a complete digital ecosystem. For developers and agencies, white-label options and API integrations enable deep customization. With 24/7 support, dedicated account managers, and advanced security, it’s built to scale alongside your business. Whether you're just starting or managing a growing team, 1stContact.ai empowers you to automate more, sell faster, and deliver exceptional customer experiences. It’s not just a CRM—it’s the intelligent operating system for modern businesses.

Media

Media

Integrations Supported

LinkedIn
Mailchimp
Zendesk
ADP DataCloud
Calendly
ClickUp
Dropbox
HubSpot CRM
Insider One
Microsoft Teams
ReturnPro
SAP ERP
Sage 100
Sage X3
Shopify
Stripe
Sugar Connect
Sugar Market
Tendro

Integrations Supported

LinkedIn
Mailchimp
Zendesk
ADP DataCloud
Calendly
ClickUp
Dropbox
HubSpot CRM
Insider One
Microsoft Teams
ReturnPro
SAP ERP
Sage 100
Sage X3
Shopify
Stripe
Sugar Connect
Sugar Market
Tendro

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$67/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SugarCRM

Date Founded

2004

Company Location

United States

Company Website

www.sugarcrm.com

Company Facts

Organization Name

1stContact.ai

Date Founded

2025

Company Location

United States

Company Website

1stcontact.ai

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Popular Alternatives

Popular Alternatives