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What is Sugester?

Sugester serves as a highly effective helpdesk solution tailored for your business needs. Slow response times can deter customer engagement, but Sugester streamlines the process by organizing incoming messages, assigning team members to each inquiry, and tracking their resolutions. Delivering exceptional customer service has never been simpler. By empowering customers to independently resolve their issues, you can significantly reduce helpdesk expenses. Sugester facilitates the easy sharing of FAQs, guides, and solutions to frequently encountered challenges. Consequently, your staff may not need to tackle every single query. Publishing online help resources can lead to substantial savings and enables you to offer around-the-clock support. An effective helpdesk must track customer interactions across multiple platforms, and Sugester guarantees that every customer inquiry is promptly addressed. Additionally, all relevant information is compiled and made accessible to your team in a consolidated format, enhancing overall efficiency and response quality. This comprehensive approach ensures that your customer service remains responsive and informed at all times.

What is Salesmanna?

All the crucial tools for attracting and keeping customers, closing deals, and growing your business are readily available to you. You can access your dashboard from any device, regardless of where you are located. With our cloud-based solution, your data remains protected and never at risk of being lost. We focus on delivering an uncomplicated user experience while still offering a rich array of features. Our comprehensive package is available for one clear price, making it easier for you to plan your budget. No matter where you are, a Salesmanna consultant is always ready to support you and your team. Additionally, our dedicated support team is just a call or message away, whether you require help or want to engage in a friendly conversation! Our unwavering dedication to customer service ensures that you feel supported every step of the way in your entrepreneurial journey, fostering a positive and reassuring environment for your business.

Media

Media

Integrations Supported

InvoiceOcean

Integrations Supported

API Availability

API Availability

Pricing Information

$9 per user per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sugester

Date Founded

2015

Company Location

Poland

Company Website

sugester.com

Company Facts

Organization Name

Merit Technologies

Date Founded

2009

Company Location

United States

Company Website

www.Salesmanna.com

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
IVR / Voice Recognition
SIP Trunking

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

Email Marketing

Auto-Responders
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Template Management
WYSIWYG Email Editor

Forms Automation

Drag & Drop
Full Text Search
Text Editing

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Knowledge Management

Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Live Chat

Canned Responses
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking

Categories and Features

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Lead Scoring
Marketing Automation Integration

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