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What is Suiteworks Tech Field Service Management Software?

Suiteworks Tech’s Field Service & Maintenance Management Software for NetSuite is a robust solution designed to optimize equipment maintenance and service operations. This SuiteApp allows businesses to automate tasks such as scheduling maintenance jobs, assigning technicians, and tracking job completion, reducing manual effort and ensuring that equipment is always in peak condition. The software supports both in-house and external vendor maintenance, providing a comprehensive overview of all tasks. It includes features for tracking equipment usage, logging maintenance expenses, and managing spare parts inventory, which helps businesses gain better control over costs. With automated billing and real-time updates, businesses can ensure accurate invoicing and improve cash flow. The solution also includes a maintenance calendar for effective resource coordination, ensuring minimal equipment downtime and maximum operational efficiency.

What is Fixray?

Fixray acts as an all-in-one solution for tracking maintenance specifically designed for hotels, event venues, and conference centers. Staff and guests can easily report issues by submitting images, videos, or voice messages, and they have the convenience of using QR-code forms for these reports. Meanwhile, managers have the capability to monitor reported issues within a shared queue, delegate tasks, set priorities, and track progress effectively. The maintenance staff, known as fixers, can update their task status and mark them as complete by uploading photos, which creates a comprehensive record of the issue from initial report through resolution. Additionally, the platform supports ongoing maintenance schedules, location-specific reporting, and analytics, along with service-level monitoring for applicable plans. Users can access Fixray through a browser using a progressive web app, and there is also an Android app available on Google Play. The service offers a free single-site plan along with several paid options that feature advanced reporting, scheduling, and multi-site capabilities. This tool is specifically designed to enhance the operations of hotel and venue teams as they manage maintenance tasks across various shifts and departments, thus boosting overall efficiency and responsiveness. By utilizing this platform, organizations can guarantee that all maintenance requirements are met in a timely and effective manner, ensuring a smoother operational flow. Moreover, the integration of technology into the maintenance process not only simplifies reporting but also fosters better communication among staff and improves guest satisfaction.

Media

Media

No images available

Integrations Supported

NetSuite

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Free
Log is free forever for one site, with up to 2 Managers and 2 Fixers. Track costs £59 per site/month, or £47 per site/month billed annually. Operate costs £129 per site/month, or £99 per site/month billed annually. Prices exclude VAT.
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Suiteworks Tech

Date Founded

2023

Company Location

India

Company Website

www.suiteworkstech.com

Company Facts

Organization Name

Fixray

Date Founded

2026

Company Location

United Kingdom

Company Website

www.fixray.app

Categories and Features

Categories and Features

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