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What is Summit Service System?

The Summit Service System is specifically crafted to empower you in managing your operations, improving customer service, and optimizing job management, whether you are addressing scheduled services or urgent requests. This system supports your business growth by implementing automatic scheduling for future services and sending reminders for repeat clients. Each task can have its service frequency tailored to fit your needs, while technicians can access a wealth of information, including detailed schematics, site images, and inventory management for parts. The platform also features options for flat-rate pricing alongside robust invoicing capabilities. With its Summit dispatch interface, you can proficiently oversee workflows, manage technicians' schedules, and prioritize jobs according to urgency and service dates. Additionally, auxiliary information screens allow for thorough tracking of site tank details, laboratory samples, manifests, and waste disposal records. Handling customer reimbursements for grease and bio-fuel collectors is streamlined and efficient as well. After completing a job, converting work orders into payments and invoices is a quick and straightforward process, ensuring a smooth transition from service delivery to billing. This cohesive strategy not only simplifies operational tasks but also significantly boosts the overall effectiveness of customer relationship management, ultimately leading to a more organized and productive business environment.

What is EquipmentShare?

Whether you’re aiming to rent the ideal tool, invest in the latest machinery or equipment parts, or elevate your operations with cutting-edge technology, we provide all of these resources in one convenient location. When machinery sits idle, it fails to generate revenue for your business. By leveraging billions of machine diagnostic data points through our innovative T3 technology, we can predict service events along with their root causes, helping you prevent breakdowns and reduce expensive downtime. Our factory-trained technicians are always ready for maintenance, often able to diagnose problems remotely, which ensures your equipment is operational in no time. Although you can find new and pre-owned equipment from various reputable dealers, EquipmentShare uniquely offers its retail machinery outfitted with award-winning fleet management technology, which enables you to enhance utilization, plan maintenance efficiently, and keep a digital log of your equipment to maintain its value. You can conveniently reserve rentals online and swiftly return them using our user-friendly mobile app, streamlining the entire experience. With our all-encompassing solutions, you can guarantee that your operations function efficiently and profitably, paving the way for sustained success in your industry.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ritam Technologies

Date Founded

1981

Company Location

United States

Company Website

www.ritam.com/serviceprogram

Company Facts

Organization Name

EquipmentShare

Company Location

United States

Company Website

www.equipmentshare.com

Categories and Features

Equipment Rental

Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting

Categories and Features

Equipment Rental

Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting

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