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What is Sundance: CAD?

Sundance Systems Inc. provides an exceptional Computer Aided Dispatch (CAD) software that combines a wealth of features with user-friendly design and an open architecture. This versatile software is perfect for police, fire, or emergency service departments of all sizes, supporting anywhere from 2 to 200 units, thus making it indispensable for any public safety answering point. The CAD module integrates smoothly with the Personnel and Records Management System (RMS) software, allowing for intelligent, rules-based dispatch management tailored for police operations. Its user-friendly multi-pane window design simplifies the task for dispatchers, enabling them to assign safety units, track events, log times, and assess outcomes with just one click. Moreover, the unique icon representation of units ensures that dispatchers can quickly and clearly distinguish between available and dispatched units. In addition, the CAD module includes E911 integration which guarantees automatic call entry, accurately capturing essential caller details such as location, phone number, and name. Overall, Sundance Systems Inc. is committed to empowering public safety agencies with the necessary tools for efficient dispatch management, ensuring that they can respond swiftly and effectively to emergencies. This commitment to excellence underscores the importance of having a reliable CAD system in place for any public safety organization.

What is RIMS Computer Aided Dispatch?

RIMS CAD enhances complex operations through its efficient methodology, providing straightforward and often automated access to vital records information. Both frontline staff and management are able to promptly retrieve detailed data related to patrol activities and dispatch operations. With RIMS Computer Aided Dispatch (CAD) and its extensive range of interconnected products, communication experts can perform multiple integrated tasks within a single advanced platform. For over 36 years, RIMS CAD has consistently met the demanding needs of PSAPs, law enforcement, Fire/EMS personnel, and various public safety professionals. Each component of the RIMS System, including the Computer Aided Dispatch, is crafted for user accessibility and simplicity in learning. Users often find that the most effective way to understand the features of RIMS is to engage with the system directly and explore its capabilities. Typically, individuals can quickly grasp the essential functionalities of CAD within a matter of minutes, while our thorough training program lasts just two days, making it both efficient and easily accessible for all users. This streamlined training process guarantees that professionals can swiftly adapt to the system, thereby significantly improving their operational productivity. In addition, the seamless integration of features allows for a more cohesive workflow among team members.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Sundance Systems

Company Website

www.sundance-sys.com

Company Facts

Organization Name

Sun Ridge Systems

Date Founded

1983

Company Location

United States

Company Website

www.sunridgesystems.com

Categories and Features

EMS

Dispatch Monitoring
EMS Service Roles Time Clock
Shift Management

Transportation Dispatch

Computer Aided Dispatch
Vehicle Tracking

Categories and Features

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