SuperOps vs. Action1

Ratings and Reviews 295 Ratings

Total

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features

design

support

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Ratings and Reviews 10 Ratings

Total

ease

features

design

support

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What is SuperOps?

Most MSPs and internal IT teams are stitching together four to six separate tools just to keep operations running - a PSA here, an RMM there, plus separate helpdesk, MDM, asset tracking, network monitoring, and documentation tools. SuperOps takes a different approach: everything lives on one platform, built on a single shared data layer from the ground up. That shared architecture isn't just a convenience - it's what makes SuperOps' AI actually useful. Monica AI wasn't bolted on afterward; it was built alongside the platform, which means it has full context across tickets, assets, and workflows. In practice, that looks like automatic ticket triage, proactive patch and CVE risk alerts, auto-generated worklogs, smart KB article suggestions, and a growing set of workflows that run autonomously without a technician touching them. On the compatibility side, SuperOps covers the full device landscape — Windows, macOS, Linux, iOS, iPadOS, and Android — and plugs into the tools IT teams already run, including Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, and SentinelOne. Remote access is included out of the box too, with both Splashtop and ISL Online bundled at no extra cost. Add in transparent, predictable pricing, quick time-to-deploy, and a product team that's still founder-led and shipping fast - and it's a platform built for teams that want to stop managing tools and start managing outcomes.

What is Action1?

Action1 transforms patch management by allowing organizations to swiftly identify and address vulnerabilities, achieving an impressive 99% success rate in patch deployment. Enhance your third-party patching processes, including bespoke software, through Action1’s proprietary Software Repository, expertly managed by security professionals, while also overseeing OS updates in a fully integrated system that ensures functional consistency. Real-time vulnerability detection enables immediate remediation by applying patches, eliminating outdated software, or consolidating documentation for vulnerabilities that are unpatchable through compensating controls. Improve network efficiency when deploying substantial software packages, up to 32Gb, simultaneously, and accelerate patch delivery with Action1’s innovative P2P Distribution technology. Recognized as the most user-friendly patch management solution available, Action1 can be set up within five minutes, allowing for immediate automation of patching through its straightforward interface. With its cloud-native architecture, Action1 is designed to scale infinitely and seamlessly supports both on-site and remote employee systems, servers, and cloud applications without the need for a VPN. As a pioneering patch management provider, Action1 has also become the first vendor to achieve SOC 2 and ISO certifications, further solidifying its commitment to security and reliability in patch management.

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Integrations Supported

Guardz

Hudu

ISL Light Remote Desktop

Konnectify

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Integrations Supported

Sysinfo PDF Recovery Tool

Amazon Web Services (AWS)

Bitdefender Antivirus Plus

Josys

Microsoft Teams

PayPal

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API Availability

Pricing Information

$79/tech/month

Free Version

Free Trial Offered?

Pricing Information

$0 USD/per device/per month

Pricing is available upon request

Free Version

Supported Platforms

SaaS

Android

iPhone

iPad

Windows

Mac

Chromebook

Linux

Supported Platforms

SaaS

Windows

Mac

Customer Service / Support

Standard Support

24 Hour Support

Web-Based Support

Customer Service / Support

Standard Support

Web-Based Support

Training Options

Documentation Hub

Webinars

Online Training

Training Options

Documentation Hub

Webinars

Online Training

Company Facts

Organization Name

SuperOps

Date Founded

2020

Company Location

United States

Company Website

www.superops.com

Company Facts

Organization Name

Action1

Date Founded

2018

Company Location

United States

Company Website

www.action1.com

Categories and Features

AI PSA

Not specified

Endpoint Management

Not specified

IT Alerting

Not specified

IT Asset Management

Asset Tracking

Contract/License Management

IT Service Management

IT Automation

Not specified

IT Documentation

Not specified

IT Management

Event Logs

Hardware Inventory

Patch Management

Remote Access

Scheduling

Software Inventory

User Activity Monitoring

IT Project Management

Not specified

IT Service

IT Asset Management

ITSM

Not specified

MSP

Backup Management

Billing & Invoicing

Dashboard

Help Desk

Issue Management

Patch Management

Project Management

Remote Access

Remote Systems Monitoring

Scheduling

Network Monitoring

Not specified

Patch Management

Alerts/Notifications

Automatic Approval

Automatic Patch Deployment

Automatic Scans

Dashboard

Patch Prioritization

Remote Access/Control

Policy Management

Not specified

Professional Services Automation

Billing & Invoicing

Client Portal

Document Management

Project Management

Proposal Generation

Time & Expense Tracking

Remote Desktop

Not specified

RMM

Deployment Management

For MSPs

IT Asset Management

Mobile Access

Patch Management

Real-time Alerts

Remediation Management

Service Desk

IT Asset Management

Service Request Management

Not specified

Shadow IT Discovery

Not specified

SLA Management

Not specified

System Monitoring

Remote Monitoring

Unified Endpoint Management (UEM)

Not specified

Categories and Features

Autonomous Endpoint Management (AEM)

Not specified

Endpoint Management

Introducing Action1 Endpoint Management Software, a cloud-based platform tailored for the secure and effective management of remote workforces. Action1 simplifies essential tasks such as patching, deployment, monitoring, and remote access, allowing users to operate without the need for extensive training. Its contemporary and lightweight architecture eliminates unnecessary features, providing a variety of pre-configured applications, scripts, reports, and alerts to ease IT processes. Endorsed by organizations across the globe, Action1 holds SOC 2 Type II and ISO 27001:2022 certifications, guaranteeing top-tier security measures. Equip your team with a user-friendly solution that enhances your organization’s agility and safeguards operations.

Not specified

Endpoint Protection

Not specified

IT Management

Patch Management

Remote Access

Patch Management

Discover the convenience of Action1 Enterprise Patch Management Software, where we provide a comprehensive solution for patching across various operating systems and third-party applications. Our platform delivers real-time insights into the status of missing patches and compliance levels. You can easily tailor your application patching using a user-friendly Software Repository, and there's no requirement for a VPN, even for devices located off-site. With our bandwidth-efficient peer-to-peer software distribution, Action1 facilitates smooth and effective patch management throughout your organization. Ensure your systems remain secure and current with a solution crafted for contemporary IT landscapes.

Alerts/Notifications

Automatic Approval

Automatic Patch Deployment

Automatic Scans

Compliance Management

Custom Patches

Dashboard

Patch Prioritization

Patch Testing

Remote Access/Control

Vulnerability Scanning

Remote Desktop

Multi Monitor Support

User Management

RMM

Deployment Management

For MSPs

IT Asset Management

Network Monitoring

Patch Management

Real-time Alerts

Software Asset Management (SAM)

Not specified

Vulnerability Assessment

Not specified

Vulnerability Management

Protect your organization using Action1’s Vulnerability Management and Remediation Software, which integrates real-time vulnerability detection with automatic remediation features. Start with a complimentary vulnerability assessment covering unlimited endpoints, and effortlessly patch operating system and application vulnerabilities without the need for a VPN. Streamline your risk management with automated compensating controls while ensuring adherence to industry regulations. With SOC 2 Type II, ISO 27001:2022, and GDPR certifications, Action1 provides a secure and reliable shield for your IT infrastructure. Stay one step ahead of potential threats with this comprehensive solution tailored for proactive vulnerability management.

Patch Management