Company Website

Ratings and Reviews 223 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

What is SuperOps?

Most MSPs and internal IT teams are stitching together four to six separate tools just to keep operations running - a PSA here, an RMM there, plus separate helpdesk, MDM, asset tracking, network monitoring, and documentation tools. SuperOps takes a different approach: everything lives on one platform, built on a single shared data layer from the ground up. That shared architecture isn't just a convenience - it's what makes SuperOps' AI actually useful. Monica AI wasn't bolted on afterward; it was built alongside the platform, which means it has full context across tickets, assets, and workflows. In practice, that looks like automatic ticket triage, proactive patch and CVE risk alerts, auto-generated worklogs, smart KB article suggestions, and a growing set of workflows that run autonomously without a technician touching them. On the compatibility side, SuperOps covers the full device landscape — Windows, macOS, Linux, iOS, iPadOS, and Android — and plugs into the tools IT teams already run, including Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, and SentinelOne. Remote access is included out of the box too, with both Splashtop and ISL Online bundled at no extra cost. Add in transparent, predictable pricing, quick time-to-deploy, and a product team that's still founder-led and shipping fast - and it's a platform built for teams that want to stop managing tools and start managing outcomes.

What is Deskcenter Management Suite?

The Deskcenter Management Suite offers a holistic solution for managing IT, specifically crafted to streamline and supervise your organization's technological framework. Dive into the rich features of DCMS and recognize their vital importance in driving your business toward prosperity. For IT managers, a complete understanding of the company's technological assets is crucial for strategic decision-making. Our suite is specifically designed to meet these requirements, providing a professional and transparent approach to managing your IT resources effectively. As we move toward a future focused on unified endpoint management, Deskcenter is already paving the way. With a single tool, you can effortlessly manage monitoring, security, licensing, and software functions throughout your entire IT environment. IT security stands as a fundamental aspect of sound IT management, and with the Deskcenter Management Suite, you can confidently take proactive steps against cyber threats, unauthorized access, and risks of data loss. This comprehensive solution empowers you to swiftly tackle these issues while maintaining compliance with industry standards, assuring that your organization remains both secure and compliant. By incorporating Deskcenter into your operations, you can vastly improve your IT efficiency and significantly strengthen your organization’s resilience against potential technological challenges, ensuring a robust foundation for future growth. The advantages of adopting this management suite extend beyond immediate security, fostering a culture of proactive IT governance and strategic innovation.

Media

Media

Integrations Supported

Guardz
Hudu
ISL Light Remote Desktop
Konnectify
QuickBooks Online
ScalePad Lifecycle Manager
Splashtop Remote Access
TeamViewer
Xero

Integrations Supported

Performance Livestock Analytics
samQ License Optimizer

API Availability

API Availability

Pricing Information

$79/tech/month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

SuperOps

Date Founded

2020

Company Location

United States

Company Website

www.superops.com

Company Facts

Organization Name

DeskCenter Solutions

Date Founded

1997

Company Location

Germany

Company Website

www.deskcenter.com/en/deskcenter-management-suite/

Categories and Features

AI PSA

Not specified

Endpoint Management

Not specified

IT Alerting

Not specified

IT Asset Management

Asset Tracking
Contract/License Management
IT Service Management

IT Automation

Not specified

IT Documentation

Not specified

IT Management

Event Logs
Hardware Inventory
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Project Management

Not specified

IT Service

IT Asset Management

ITSM

Not specified

MSP

Backup Management
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Monitoring

Not specified

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Dashboard
Patch Prioritization
Remote Access/Control

Policy Management

Not specified

Professional Services Automation

Billing & Invoicing
Client Portal
Document Management
Project Management
Proposal Generation
Time & Expense Tracking

Remote Desktop

Not specified

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Patch Management
Real-time Alerts
Remediation Management

Service Desk

IT Asset Management

Shadow IT Discovery

Not specified

SLA Management

Not specified

System Monitoring

Remote Monitoring

Categories and Features

Help Desk

Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Multi-Channel Communication
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management

IT Asset Management

Contract/License Management
Inventory Management
Supplier Management

IT Management

Compliance Management
Hardware Inventory
License Management
Patch Management
Remote Access
Software Inventory

Popular Alternatives

Popular Alternatives

KACE by Quest Reviews & Ratings

KACE by Quest

Quest Software
ConnectWise PSA Reviews & Ratings

ConnectWise PSA

ConnectWise
ConnectWise RMM Reviews & Ratings

ConnectWise RMM

ConnectWise