SuperOps
4.5 out of 5 starsRatings and Reviews 297 Ratings
Ratings and Reviews 0 Ratings
What is SuperOps?
Most MSPs and internal IT teams are stitching together four to six separate tools just to keep operations running - a PSA here, an RMM there, plus separate helpdesk, MDM, asset tracking, network monitoring, and documentation tools. SuperOps takes a different approach: everything lives on one platform, built on a single shared data layer from the ground up.
That shared architecture isn't just a convenience - it's what makes SuperOps' AI actually useful. Monica AI wasn't bolted on afterward; it was built alongside the platform, which means it has full context across tickets, assets, and workflows. In practice, that looks like automatic ticket triage, proactive patch and CVE risk alerts, auto-generated worklogs, smart KB article suggestions, and a growing set of workflows that run autonomously without a technician touching them.
On the compatibility side, SuperOps covers the full device landscape — Windows, macOS, Linux, iOS, iPadOS, and Android — and plugs into the tools IT teams already run, including Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, and SentinelOne. Remote access is included out of the box too, with both Splashtop and ISL Online bundled at no extra cost.
Add in transparent, predictable pricing, quick time-to-deploy, and a product team that's still founder-led and shipping fast - and it's a platform built for teams that want to stop managing tools and start managing outcomes.
What is Kaseya VSA?
Kaseya VSA is a sophisticated remote monitoring and management (RMM) tool tailored for Managed Service Providers (MSPs) and IT organizations. This software encompasses a wide range of functionalities, including swift remote access, robust discovery features, reliable patch management, and extensive monitoring and security options, all within a single platform. Consequently, Kaseya VSA significantly boosts the productivity of IT personnel, enhances service reliability, and strengthens system security. It acts as a unified IT Management solution, designed not only to improve service delivery but also to revolutionize business operations. By optimizing workflows across multiple tools, Kaseya’s platform markedly increases the efficiency of IT teams, thereby promoting better service delivery and improving overall business productivity. Organizations can experience firsthand the reasons behind the trust placed in Kaseya VSA by numerous IT departments for managing and automating their entire IT infrastructure from one central hub. Ultimately, this platform provides organizations with the ability to deliver increased value while reducing service delivery costs. Kaseya VSA supplies IT departments with essential management resources to actively monitor their systems via an integrated interface, establishing itself as a vital partner in the field of IT management. Furthermore, the seamless integration of Kaseya VSA with existing workflows allows for a smoother transition and enhances user satisfaction across the board.
Integrations Supported
QuickBooks Online
ScalePad Lifecycle Manager
Xero
Guardz
Integrations Supported
QuickBooks Online
ScalePad Lifecycle Manager
Xero
Axonius
Cherwell Software
Control D
IT Glue
ITBoost
Jira
API Availability
API Availability
Pricing Information
$79/tech/month
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux
Supported Platforms
SaaS
Windows
Mac
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
SuperOps
Date Founded
2020
Company Location
United States
Company Website
www.superops.com
Company Facts
Organization Name
Kaseya
Date Founded
2000
Company Location
United States
Company Website
www.kaseya.com/products/rmm-software/
Categories and Features
AI PSA
Not specified
Endpoint Management
Not specified
IT Alerting
Not specified
IT Asset Management
Asset Tracking
Contract/License Management
IT Service Management
IT Automation
Not specified
IT Documentation
Not specified
IT Management
Event Logs
Hardware Inventory
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
IT Project Management
Not specified
IT Service
IT Asset Management
ITSM
Not specified
MSP
Backup Management
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Network Monitoring
Not specified
Patch Management
Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Dashboard
Patch Prioritization
Remote Access/Control
Policy Management
Not specified
Professional Services Automation
Billing & Invoicing
Client Portal
Document Management
Project Management
Proposal Generation
Time & Expense Tracking
Remote Desktop
Not specified
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Patch Management
Real-time Alerts
Remediation Management
Service Desk
IT Asset Management
Service Request Management
Not specified
Shadow IT Discovery
Not specified
SLA Management
Not specified
System Monitoring
Remote Monitoring
Unified Endpoint Management (UEM)
Not specified
Categories and Features
Application Development
Access Controls/Permissions
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Deployment Management
Reporting/Analytics
Software Development
Source Control
Version Control
Web App Development
Data Center Management
Audit Trail
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
Multi-Platform
Multi-User
Power Management
Endpoint Management
Not specified
Endpoint Protection
Not specified
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Supplier Management
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
ITSM
Asset Tracking
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
MSP
Backup Management
Dashboard
Help Desk
Issue Management
Patch Management
Remote Access
Remote Systems Monitoring
Network Monitoring
Not specified
Patch Management
Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Custom Patches
Network Wide Management
Patch Testing
Vulnerability Scanning
Remote Support
Diagnostic Tools
Real-time Chat
Remote Control
Screen Sharing
Surveys & Feedback
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
Shadow IT Discovery
Not specified
System Monitoring
Alerts / Notifications
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management