Ratings and Reviews 295 Ratings
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What is SuperOps?
Most MSPs and internal IT teams are stitching together four to six separate tools just to keep operations running - a PSA here, an RMM there, plus separate helpdesk, MDM, asset tracking, network monitoring, and documentation tools. SuperOps takes a different approach: everything lives on one platform, built on a single shared data layer from the ground up.
That shared architecture isn't just a convenience - it's what makes SuperOps' AI actually useful. Monica AI wasn't bolted on afterward; it was built alongside the platform, which means it has full context across tickets, assets, and workflows. In practice, that looks like automatic ticket triage, proactive patch and CVE risk alerts, auto-generated worklogs, smart KB article suggestions, and a growing set of workflows that run autonomously without a technician touching them.
On the compatibility side, SuperOps covers the full device landscape — Windows, macOS, Linux, iOS, iPadOS, and Android — and plugs into the tools IT teams already run, including Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, and SentinelOne. Remote access is included out of the box too, with both Splashtop and ISL Online bundled at no extra cost.
Add in transparent, predictable pricing, quick time-to-deploy, and a product team that's still founder-led and shipping fast - and it's a platform built for teams that want to stop managing tools and start managing outcomes.
What is Lira RDP Security?
Lira RDP Security delivers crucial safeguards for Managed Service Providers (MSPs), hosting firms, and internal IT teams that require their Windows Servers to be reachable via Remote Desktop. By employing an efficient Windows agent, it relays authentication information and operational updates to a centralized dashboard, which empowers authorized users to address RDP risks, enforce temporary or permanent access restrictions, apply multi-factor authentication (MFA) on an individual user level, and supervise various environments. Moreover, the platform enhances functionality by allowing users to manage update and reboot timelines, configure Microsoft Defender settings, set up firewall protocols, monitor disk health and service performance, ensure visibility for local users, manage RDP TLS certificates, and oversee the controlled rollout of agents. It is worth mentioning that although the Windows and RDP passwords undergo validation through the Windows framework, Lira does not collect or retain these credentials, providing users with an additional layer of security. This holistic strategy not only enables organizations to uphold a strong security stance but also facilitates efficient management of their remote access operations, ultimately enhancing overall productivity and safety.
Integrations Supported
Guardz
Hudu
ISL Light Remote Desktop
Konnectify
QuickBooks Online
ScalePad Lifecycle Manager
Splashtop Remote Access
TeamViewer
Xero
API Availability
API Availability
Pricing Information
$79/tech/month
Free Version
Free Trial Offered?
Pricing Information
€6 per server per month
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux
Supported Platforms
SaaS
Windows
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Company Facts
Organization Name
SuperOps
Date Founded
2020
Company Location
United States
Company Website
www.superops.com
Company Facts
Organization Name
Vyvick Engineering
Date Founded
2001
Company Location
Ukraine
Company Website
vyvick.com/en/
Categories and Features
AI PSA
Not specified
Endpoint Management
Not specified
IT Alerting
Not specified
IT Asset Management
Asset Tracking
Contract/License Management
IT Service Management
IT Automation
Not specified
IT Documentation
Not specified
IT Management
Event Logs
Hardware Inventory
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
IT Project Management
Not specified
IT Service
IT Asset Management
ITSM
Not specified
MSP
Backup Management
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Network Monitoring
Not specified
Patch Management
Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Dashboard
Patch Prioritization
Remote Access/Control
Policy Management
Not specified
Professional Services Automation
Billing & Invoicing
Client Portal
Document Management
Project Management
Proposal Generation
Time & Expense Tracking
Remote Desktop
Not specified
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Patch Management
Real-time Alerts
Remediation Management
Service Desk
IT Asset Management
Service Request Management
Not specified
Shadow IT Discovery
Not specified
SLA Management
Not specified
System Monitoring
Remote Monitoring
Unified Endpoint Management (UEM)
Not specified
Categories and Features
RMM
For MSPs
IT Asset Management
Patch Management
Real-time Alerts