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What is SuperOps?

Most MSPs and internal IT teams are stitching together four to six separate tools just to keep operations running - a PSA here, an RMM there, plus separate helpdesk, MDM, asset tracking, network monitoring, and documentation tools. SuperOps takes a different approach: everything lives on one platform, built on a single shared data layer from the ground up. That shared architecture isn't just a convenience - it's what makes SuperOps' AI actually useful. Monica AI wasn't bolted on afterward; it was built alongside the platform, which means it has full context across tickets, assets, and workflows. In practice, that looks like automatic ticket triage, proactive patch and CVE risk alerts, auto-generated worklogs, smart KB article suggestions, and a growing set of workflows that run autonomously without a technician touching them. On the compatibility side, SuperOps covers the full device landscape — Windows, macOS, Linux, iOS, iPadOS, and Android — and plugs into the tools IT teams already run, including Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, and SentinelOne. Remote access is included out of the box too, with both Splashtop and ISL Online bundled at no extra cost. Add in transparent, predictable pricing, quick time-to-deploy, and a product team that's still founder-led and shipping fast - and it's a platform built for teams that want to stop managing tools and start managing outcomes.

What is Lira RDP Security?

Lira RDP Security delivers crucial safeguards for Managed Service Providers (MSPs), hosting firms, and internal IT teams that require their Windows Servers to be reachable via Remote Desktop. By employing an efficient Windows agent, it relays authentication information and operational updates to a centralized dashboard, which empowers authorized users to address RDP risks, enforce temporary or permanent access restrictions, apply multi-factor authentication (MFA) on an individual user level, and supervise various environments. Moreover, the platform enhances functionality by allowing users to manage update and reboot timelines, configure Microsoft Defender settings, set up firewall protocols, monitor disk health and service performance, ensure visibility for local users, manage RDP TLS certificates, and oversee the controlled rollout of agents. It is worth mentioning that although the Windows and RDP passwords undergo validation through the Windows framework, Lira does not collect or retain these credentials, providing users with an additional layer of security. This holistic strategy not only enables organizations to uphold a strong security stance but also facilitates efficient management of their remote access operations, ultimately enhancing overall productivity and safety.

Media

Media

Integrations Supported

Guardz
Hudu
ISL Light Remote Desktop
Konnectify
QuickBooks Online
ScalePad Lifecycle Manager
Splashtop Remote Access
TeamViewer
Xero

Integrations Supported

OPNsense

API Availability

API Availability

Pricing Information

$79/tech/month
Free Version
Free Trial Offered?

Pricing Information

€6 per server per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

SuperOps

Date Founded

2020

Company Location

United States

Company Website

www.superops.com

Company Facts

Organization Name

Vyvick Engineering

Date Founded

2001

Company Location

Ukraine

Company Website

vyvick.com/en/

Categories and Features

AI PSA

Not specified

Endpoint Management

Not specified

IT Alerting

Not specified

IT Asset Management

Asset Tracking
Contract/License Management
IT Service Management

IT Automation

Not specified

IT Documentation

Not specified

IT Management

Event Logs
Hardware Inventory
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Project Management

Not specified

IT Service

IT Asset Management

ITSM

Not specified

MSP

Backup Management
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Monitoring

Not specified

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Dashboard
Patch Prioritization
Remote Access/Control

Policy Management

Not specified

Professional Services Automation

Billing & Invoicing
Client Portal
Document Management
Project Management
Proposal Generation
Time & Expense Tracking

Remote Desktop

Not specified

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Patch Management
Real-time Alerts
Remediation Management

Service Desk

IT Asset Management

Shadow IT Discovery

Not specified

SLA Management

Not specified

System Monitoring

Remote Monitoring

Categories and Features

RMM

For MSPs
IT Asset Management
Patch Management
Real-time Alerts

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