SuperOps
4.5 out of 5 starsManageEngine OpManager
4.8 out of 5 starsRatings and Reviews 297 Ratings
Ratings and Reviews 122 Ratings
What is SuperOps?
Most MSPs and internal IT teams are stitching together four to six separate tools just to keep operations running - a PSA here, an RMM there, plus separate helpdesk, MDM, asset tracking, network monitoring, and documentation tools. SuperOps takes a different approach: everything lives on one platform, built on a single shared data layer from the ground up.
That shared architecture isn't just a convenience - it's what makes SuperOps' AI actually useful. Monica AI wasn't bolted on afterward; it was built alongside the platform, which means it has full context across tickets, assets, and workflows. In practice, that looks like automatic ticket triage, proactive patch and CVE risk alerts, auto-generated worklogs, smart KB article suggestions, and a growing set of workflows that run autonomously without a technician touching them.
On the compatibility side, SuperOps covers the full device landscape — Windows, macOS, Linux, iOS, iPadOS, and Android — and plugs into the tools IT teams already run, including Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, and SentinelOne. Remote access is included out of the box too, with both Splashtop and ISL Online bundled at no extra cost.
Add in transparent, predictable pricing, quick time-to-deploy, and a product team that's still founder-led and shipping fast - and it's a platform built for teams that want to stop managing tools and start managing outcomes.
What is ManageEngine OpManager?
OpManager serves as the perfect comprehensive tool for monitoring your organization's entire network system. It allows you to meticulously track the health, performance, and availability of all network components, including switches, routers, LANs, WLCs, IP addresses, and firewalls. By providing insights into hardware health and performance, you can efficiently monitor metrics such as CPU usage, memory, temperature, and disk space, thereby enhancing overall operational efficiency.
The software simplifies fault management and alert systems through instant notifications and thorough logging. With streamlined workflows, users can easily set up the system for rapid diagnosis and implementation of corrective actions.
Additionally, OpManager boasts robust visualization features, including business views, 3D data center representations, topology maps, heat maps, and customizable dashboards that cater to various needs.
By equipping users with over 250 predefined reports covering critical metrics and areas in the network, it empowers proactive capacity planning and informed decision-making. Overall, the extensive management functionalities of OpManager position it as the optimal choice for IT administrators striving for enhanced network resilience and operational effectiveness. Furthermore, its user-friendly interface ensures that both novice and experienced administrators can navigate the platform with ease.
Integrations Supported
Guardz
Hudu
ISL Light Remote Desktop
Konnectify
Integrations Supported
Axonius
ManageEngine AlarmsOne
ManageEngine Applications Manager
ManageEngine Firewall Analyzer
ManageEngine OpUtils
ManageEngine ServiceDesk Plus
API Availability
API Availability
Pricing Information
$79/tech/month
Free Version
Free Trial Offered?
Pricing Information
$95.00/one-time
Based on number of devices to be monitored.
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
On-Prem
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SuperOps
Date Founded
2020
Company Location
United States
Company Website
www.superops.com
Company Facts
Organization Name
ManageEngine
Date Founded
1996
Company Location
India
Company Website
www.manageengine.com/network-monitoring/
Categories and Features
AI PSA
Not specified
Endpoint Management
Not specified
IT Alerting
Not specified
IT Asset Management
Asset Tracking
Contract/License Management
IT Service Management
IT Automation
Not specified
IT Documentation
Not specified
IT Management
Event Logs
Hardware Inventory
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
IT Project Management
Not specified
IT Service
IT Asset Management
ITSM
Not specified
MSP
Backup Management
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Network Monitoring
Not specified
Patch Management
Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Dashboard
Patch Prioritization
Remote Access/Control
Policy Management
Not specified
Professional Services Automation
Billing & Invoicing
Client Portal
Document Management
Project Management
Proposal Generation
Time & Expense Tracking
Remote Desktop
Not specified
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Patch Management
Real-time Alerts
Remediation Management
Service Desk
IT Asset Management
Service Request Management
Not specified
Shadow IT Discovery
Not specified
SLA Management
Not specified
System Monitoring
Remote Monitoring
Unified Endpoint Management (UEM)
Not specified
Categories and Features
Application Development
Access Controls/Permissions
Collaboration Tools
Reporting/Analytics
Version Control
Application Performance Monitoring (APM)
Diagnostic Tools
Full Transaction Diagnostics
Resource Management
Root-Cause Diagnosis
Server Performance
Data Center Infrastructure Management (DCIM)
Not specified
Data Center Management
Audit Trail
Behavior-Based Acceleration
Device Auto Discovery
Diagnostic Testing
Import / Export Data
Multi-Platform
Multi-User
Sarbanes-Oxley Compliance
Data Center Networking
Not specified
Hardware Monitoring
Not specified
IT Automation
Not specified
IT Infrastructure Monitoring
Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
Remote Access
Scheduling
User Activity Monitoring
Load Balancing
Automatic Configuration
Content Routing
Health Monitoring
Predefined Protocols
Redundancy Checking
SSL Offload
MSP
Dashboard
Issue Management
Privileged Access Management (PAM)
Remote Access
Remote Systems Monitoring
Scheduling
Network Assessment
Not specified
Network Bandwidth Monitoring
Not specified
Network Discovery
Not specified
Network Management
Not specified
Network Mapping
Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
Network Security
Analytics / Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning
Network Traffic Analysis (NTA)
Anomalous Behavior Detection
High Bandwidth Usage Monitoring
Historical Behavior Data
Identify High Network Traffic Sources
Network Transaction Visibility
Network Troubleshooting
Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Data Visualization
Historical Audit
Network Analysis
Network Monitoring
Observability
Not specified
RMM
Deployment Management
For MSPs
IT Asset Management
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
Server Management
CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Scheduling
User Activity Monitoring
Virtual Machine Monitoring
Server Monitoring
Not specified
System Monitoring
Alerts / Notifications
Data Backup / Recovery
Device Monitoring
Inventory Management
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Virtualization
Capacity Monitoring
Disaster Recovery
Performance Management
Virtual Machine Monitoring
VoIP Monitoring
Alerts / Notifications
IP SLA Monitoring
Jitter Testing
Latency Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting