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What is SuperOps?

Most MSPs and internal IT teams are stitching together four to six separate tools just to keep operations running - a PSA here, an RMM there, plus separate helpdesk, MDM, asset tracking, network monitoring, and documentation tools. SuperOps takes a different approach: everything lives on one platform, built on a single shared data layer from the ground up. That shared architecture isn't just a convenience - it's what makes SuperOps' AI actually useful. Monica AI wasn't bolted on afterward; it was built alongside the platform, which means it has full context across tickets, assets, and workflows. In practice, that looks like automatic ticket triage, proactive patch and CVE risk alerts, auto-generated worklogs, smart KB article suggestions, and a growing set of workflows that run autonomously without a technician touching them. On the compatibility side, SuperOps covers the full device landscape — Windows, macOS, Linux, iOS, iPadOS, and Android — and plugs into the tools IT teams already run, including Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, and SentinelOne. Remote access is included out of the box too, with both Splashtop and ISL Online bundled at no extra cost. Add in transparent, predictable pricing, quick time-to-deploy, and a product team that's still founder-led and shipping fast - and it's a platform built for teams that want to stop managing tools and start managing outcomes.

What is RG System?

RG System serves as a comprehensive SaaS IT Management platform tailored for Managed Service Providers (MSPs) and IT professionals. It seamlessly integrates Remote Monitoring and Management (RMM) with Data Backup and Restore, alongside Endpoint Security, all within a unified portal. This platform safeguards your complete IT ecosystem, encompassing both servers and workstations, and features exclusive integrations with Bitdefender GravityZone Business Security and Dell EMC Avamar. Users can efficiently conduct remote access, manage patches, and handle ticketing through a single web-based interface. Furthermore, it provides tools for managing and securing IT environments, including VM backup, replication, firewall capabilities, and various other functionalities. The user-friendly portal is cost-effective and operates on a flexible pay-as-you-go model, making it accessible to a wide range of users. With RG System, managing IT becomes a straightforward and efficient experience!

Media

Media

Integrations Supported

Guardz
Hudu
ISL Light Remote Desktop
Konnectify
QuickBooks Online
ScalePad Lifecycle Manager
Splashtop Remote Access
TeamViewer
Xero

Integrations Supported

Bitdefender GravityZone
Dell EMC Avamar
ScalePad

API Availability

API Availability

Pricing Information

$79/tech/month
Free Version
Free Trial Offered?

Pricing Information

$1.50
Price per agent and per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SuperOps

Date Founded

2020

Company Location

United States

Company Website

www.superops.com

Company Facts

Organization Name

RG System

Date Founded

2008

Company Location

France

Company Website

www.rgsystem.com

Categories and Features

AI PSA

Not specified

Endpoint Management

Not specified

IT Alerting

Not specified

IT Asset Management

Asset Tracking
Contract/License Management
IT Service Management

IT Automation

Not specified

IT Documentation

Not specified

IT Management

Event Logs
Hardware Inventory
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Project Management

Not specified

IT Service

IT Asset Management

ITSM

Not specified

MSP

Backup Management
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Monitoring

Not specified

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Dashboard
Patch Prioritization
Remote Access/Control

Policy Management

Not specified

Professional Services Automation

Billing & Invoicing
Client Portal
Document Management
Project Management
Proposal Generation
Time & Expense Tracking

Remote Desktop

Not specified

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Patch Management
Real-time Alerts
Remediation Management

Service Desk

IT Asset Management

Shadow IT Discovery

Not specified

SLA Management

Not specified

System Monitoring

Remote Monitoring

Categories and Features

Backup

Backup Log
Backup Scheduling
Cloud Backup
Compression
Continuous Backup
Encryption
Local Server Options
Remote Server Options
Secure Data Storage
Web Access / Restoration

Business Continuity

Compression
Continuous Backup
Encryption
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Disaster Recovery

Administration Policies
Bare-Metal Recovery
Encryption
Offline Storage

Endpoint Detection and Response (EDR)

Continuous Monitoring
Malware/Anomaly Detection
Remediation Management
Root Cause Analysis

Endpoint Protection

Antivirus
Device Management
Encryption
Signature Matching
Web Threat Management

IT Management

Capacity Monitoring
Event Logs
Hardware Inventory
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Security

Anti Spam
Anti Virus
Email Attachment Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Web Threat Management
Web Traffic Reporting

MSP

Backup Management
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Monitoring

Bandwidth Monitoring
Diagnostic Tools
IP Address Monitoring
Real Time Analytics
SLA Monitoring
Server Monitoring
Uptime Monitoring

Network Security

Access Control
Analytics / Reporting
Firewalls
Intrusion Detection System

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Record Remote Sessions
User Management

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

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