SuperOps vs. Splashtop Autonomous Endpoint Management

Ratings and Reviews 297 Ratings

Total

ease

features

design

support

All reviews and ratings

Ratings and Reviews 404 Ratings

All reviews and ratings

What is SuperOps?

Most MSPs and internal IT teams are stitching together four to six separate tools just to keep operations running - a PSA here, an RMM there, plus separate helpdesk, MDM, asset tracking, network monitoring, and documentation tools. SuperOps takes a different approach: everything lives on one platform, built on a single shared data layer from the ground up. That shared architecture isn't just a convenience - it's what makes SuperOps' AI actually useful. Monica AI wasn't bolted on afterward; it was built alongside the platform, which means it has full context across tickets, assets, and workflows. In practice, that looks like automatic ticket triage, proactive patch and CVE risk alerts, auto-generated worklogs, smart KB article suggestions, and a growing set of workflows that run autonomously without a technician touching them. On the compatibility side, SuperOps covers the full device landscape — Windows, macOS, Linux, iOS, iPadOS, and Android — and plugs into the tools IT teams already run, including Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, and SentinelOne. Remote access is included out of the box too, with both Splashtop and ISL Online bundled at no extra cost. Add in transparent, predictable pricing, quick time-to-deploy, and a product team that's still founder-led and shipping fast - and it's a platform built for teams that want to stop managing tools and start managing outcomes.

What is Splashtop Autonomous Endpoint Management?

Splashtop's Autonomous Endpoint Management provides an automated solution for managing endpoints, specifically designed to aid IT teams in overseeing, securing, patching, and controlling devices remotely, all while minimizing manual involvement. This innovative approach offers instant insights into the health of devices, automates the patching for both operating systems and third-party applications, and maintains compliance in multi-location environments. With features like secure remote access and real-time patch management, it integrates seamlessly with platforms such as Microsoft Intune to quickly pinpoint and mitigate zero-day vulnerabilities. Centralized dashboards allow for a holistic overview of inventory, security metrics, and the status of endpoints, enabling IT teams to proactively tackle issues before they impact users, all while ensuring compliance with vital regulations like ISO/IEC 27001, SOC 2, GDPR, HIPAA, and PCI. Moreover, AEM simplifies standard operations, including patch deployment and system updates, which frees up IT staff from tedious tasks and allows them to concentrate on more sophisticated problems. As a result, this cutting-edge endpoint management solution not only boosts operational efficiency but also strengthens an organization’s security framework while facilitating a more agile response to emerging threats.

Media

See more screenshots & videos

Media

See more screenshots & videos

Integrations Supported

Splashtop Remote Access

Guardz

Hudu

ISL Light Remote Desktop

Konnectify

Show More Integrations

See All Integrations

Integrations Supported

Splashtop Remote Access

Bitdefender GravityZone

CrowdStrike Falcon

Freshdesk

Freshservice

Jira

Show More Integrations

See All Integrations

API Availability

Pricing Information

$79/tech/month

Free Version

Free Trial Offered?

Pricing Information

Less than $1/endpoint/month

Simple, tier-based pricing scaled to your exact endpoint count. Pay monthly or choose annual billing to save 16%.

Free Trial Offered?

Supported Platforms

SaaS

Android

iPhone

iPad

Windows

Mac

Chromebook

Linux

Supported Platforms

Android

iPhone

iPad

Windows

Mac

Customer Service / Support

Standard Support

24 Hour Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Webinars

Online Training

Training Options

Documentation Hub

Webinars

Online Training

Company Facts

Organization Name

SuperOps

Date Founded

2020

Company Location

United States

Company Website

www.superops.com

Company Facts

Organization Name

Splashtop

Date Founded

2006

Company Location

United States

Company Website

www.splashtop.com/products/autonomous-endpoint-management/product

Categories and Features

AI PSA

Not specified

Endpoint Management

Not specified

IT Alerting

Not specified

IT Asset Management

Asset Tracking

Contract/License Management

IT Service Management

IT Automation

Not specified

IT Documentation

Not specified

IT Management

Event Logs

Hardware Inventory

Patch Management

Remote Access

Scheduling

Software Inventory

User Activity Monitoring

IT Project Management

Not specified

IT Service

IT Asset Management

ITSM

Not specified

MSP

Backup Management

Billing & Invoicing

Dashboard

Help Desk

Issue Management

Patch Management

Project Management

Remote Access

Remote Systems Monitoring

Scheduling

Network Monitoring

Not specified

Patch Management

Alerts/Notifications

Automatic Approval

Automatic Patch Deployment

Automatic Scans

Dashboard

Patch Prioritization

Remote Access/Control

Policy Management

Not specified

Professional Services Automation

Billing & Invoicing

Client Portal

Document Management

Project Management

Proposal Generation

Time & Expense Tracking

Remote Desktop

Not specified

RMM

Deployment Management

For MSPs

IT Asset Management

Mobile Access

Patch Management

Real-time Alerts

Remediation Management

Service Desk

IT Asset Management

Service Request Management

Not specified

Shadow IT Discovery

Not specified

SLA Management

Not specified

System Monitoring

Remote Monitoring

Unified Endpoint Management (UEM)

Not specified

Categories and Features

Autonomous Endpoint Management (AEM)

Splashtop Autonomous Endpoint Management (AEM) empowers IT departments to streamline routine procedures and ensure that endpoints are secure, current, and compliant, all managed through the Splashtop interface. - Policy-based automation: establish rules once, apply them universally across groups, and customize for specific devices as needed. - Automated updates: effortlessly scan, approve, and implement operating system and third-party updates according to your timeline. - Intelligent alerts: receive notifications regarding issues, along with automatic corrective actions. - AI-driven vulnerability insights: prioritize attention on the most critical vulnerabilities. - Security deployment automation: implement endpoint security agents like CrowdStrike Falcon and SentinelOne using endpoint protection policies. - Scheduled operations: execute scripts and commands on multiple endpoints simultaneously. Achieve real-time oversight and comprehensive visibility through AI-driven automation. Experience Splashtop AEM at no cost or arrange a demonstration.

Not specified

Endpoint Management

Splashtop Autonomous Endpoint Management (AEM) empowers IT departments to maintain their Windows and Mac endpoints efficiently, ensuring they remain updated, secure, and compliant through a centralized management console. - **Automated Patching**: Streamline the update process for operating systems and third-party applications with customizable approval workflows and scheduling options. - **Policy Management**: Establish group-specific rules while retaining the flexibility to apply overrides for individual devices. - **Vulnerability Management**: Utilize AI-driven insights on CVEs to effectively prioritize and address vulnerabilities. - **Comprehensive Inventory**: Generate detailed reports on hardware and software to facilitate audits and ensure compliance. - **Software Management**: Roll out updates, enforce configurations, and remove potentially harmful applications directly from the inventory interface. - **Notifications and Tasks**: Receive alerts about issues and execute tasks across numerous endpoints seamlessly. - **Enhanced Security**: Oversee Splashtop Antivirus or integrate endpoint detection and response solutions from CrowdStrike, SentinelOne, or Bitdefender. - **Enhanced Integration**: Works alongside Microsoft Intune to provide greater visibility and control over software updates. Explore Splashtop AEM with a free trial or arrange a demonstration today.

Not specified

IT Management

Splashtop Autonomous Endpoint Management (AEM) empowers IT departments to maintain the security, compliance, and updates of endpoints through a centralized interface. - Streamline the patching process for both operating systems and third-party applications on Windows and macOS, including well-known software like Chrome, Zoom, and Adobe. - Manage updates effectively with policy-driven patching, version approvals, staggered update schedules, and installation timing. - Assess priorities based on operating system, CVE vulnerability levels, or device categories, accompanied by detailed compliance reporting. - Oversee the health of endpoints and receive alerts via a consolidated dashboard. - Enhance your security with Splashtop Antivirus (powered by Bitdefender) or integrate EDR/MDR solutions from CrowdStrike, SentinelOne, or Bitdefender. - Connect seamlessly with platforms such as Freshservice, Freshdesk, Zendesk, Spiceworks Help Desk, Jira, and Microsoft Teams, or utilize open APIs for custom integrations. - Augment Microsoft Intune by gaining improved visibility and control over software updates. Experience Splashtop AEM at no cost or arrange a demonstration today.

Not specified

Patch Management

Splashtop's Autonomous Endpoint Management (AEM) streamlines the patching process for both Windows and macOS through a unified interface, also managing updates for third-party applications such as Chrome, Zoom, and Adobe. - Automated policy management: define rules based on operating system, CVE severity levels, or specific device categories - Rollout oversight: approve updates prior to installation, including particular KB patches, utilizing update rings and version authorizations - Customizable scheduling: conduct scans daily, weekly, or monthly, and implement approved updates on a separate timeline - Policy inheritance and exceptions: apply group policies widely while allowing for specific overrides on individual devices - Result tracking: keep an eye on patch statuses, respond to failed updates, and access compliance-oriented reporting Transform your updating process from a tedious, individual device approach to a reliable, traceable system. Experience Splashtop AEM for free or arrange a demonstration today.

Not specified

RMM

Splashtop Autonomous Endpoint Management (AEM) empowers IT departments to oversee and control Windows and Mac devices efficiently from a centralized interface. - Customizable alerts: Monitor system performance, application installations, memory consumption, and more through the web interface or email notifications, featuring intelligent actions for automatic resolution - Command and task execution: Execute or schedule commands, scripts, reboots, and mass installations across multiple devices simultaneously - Inventory analysis: Access, compare, and export hardware and software data for compliance and auditing purposes - Comprehensive dashboard: Track alerts, tasks, security threats, and update statuses all in one view - Integrated patch management and security: Automate updates for operating systems and third-party applications, and incorporate antivirus or endpoint detection and response solutions - Remote management: Gain unattended access to Windows, Mac, Linux, servers, and virtual machines Discover why Splashtop AEM is a cost-effective remote monitoring and management solution by signing up for a free trial or arranging a demo.

Not specified