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What is SureLock Kiosk Lockdown?

Kiosks serve as effective self-service solutions and have become essential across various sectors. Nowadays, a wide range of kiosks enables users to accomplish tasks that were once done manually. Companies can utilize standard smartphones and tablets as kiosks in areas with high foot traffic to boost their conversion rates and sales figures. By transforming readily available devices into kiosks, businesses can significantly cut down on infrastructure costs. SureLock stands out as a top tool in the industry that secures devices in kiosk mode. It can function independently as a standalone license, but it is also accessible through SureMDM, the comprehensive device management solution by 42Gears. Kiosk solutions effectively lock down devices, offering businesses enhanced authority over their applications. This kiosk lockdown software empowers organizations to limit user access to designated apps or content while allowing for the configuration of essential business applications, thereby streamlining operations and improving security. Overall, the adoption of kiosk technology represents a strategic move for businesses seeking efficiency and increased customer engagement.

What is HelpShelf?

HelpShelf combines the various support tools and resources you use into a single, efficient widget. This integration reduces clutter in your navigation bar, creating a simple and accessible point for customers to find assistance. The essence of reducing support inquiries is in providing the right information at the right moment. By effortlessly connecting the resources your company relies on, HelpShelf manages everything else seamlessly. Considering that your SaaS or web application likely contains numerous pages, HelpShelf examines user search patterns and interactions across these pages to refine content suggestions for future visitors. This smart optimization guarantees that your support materials remain pertinent and readily available, ultimately enhancing the user experience significantly. As a result, customers will appreciate the streamlined access to assistance, leading to increased satisfaction and potentially higher retention rates.

Media

Media

Integrations Supported

Abhisi Help Desk
Chaport
Collect.chat
Continually
Crisp
Customerly
Dashly
Freshchat
Freshdesk
Gist
Gorgias
Help Scout
HelpCrunch
HubSpot CRM
Intercom
Kayako
Quriobot
Wix Answers
Zoho Desk
tawk.to

Integrations Supported

Abhisi Help Desk
Chaport
Collect.chat
Continually
Crisp
Customerly
Dashly
Freshchat
Freshdesk
Gist
Gorgias
Help Scout
HelpCrunch
HubSpot CRM
Intercom
Kayako
Quriobot
Wix Answers
Zoho Desk
tawk.to

API Availability

Has API

API Availability

Has API

Pricing Information

$1.99 per month
Free Trial Offered?
Free Version

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

42Gears Mobility Systems

Date Founded

2009

Company Location

India

Company Website

www.42gears.com

Company Facts

Organization Name

HelpShelf

Company Location

United Kingdom

Company Website

helpshelf.co

Categories and Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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